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Heather Cator: Allstate Insurance
- Insurance
- Portland, OR
About this business
Location details
8405 SE 17th Ave Portland, Portland, OR, 97202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used to go through this company before Heather owned it. Now you can’t get any communication via email at all and hardly any phone communication. I used to conduct nearly all my business with them via email and now emails sit unanswered, calls go unreturned when you have had enough of emails going unanswered. Judging by other similar reviews I’m sure my emails will get responses now, but it shouldn’t have to come to this to get simple email replies about a policy cancelation or adjustment.
Would not recommend. Years ago when we got our policies we had an actual agent that we worked with. We had a direct number for them and could update policies no problem. Shawn sold the business to Heather Cator when he retired, and now the service is garbage. There is no direct line, everything is routed to call centers where English is not the first language, even during business hours. We will be canceling our policies and moving on to a broker we can actually talk to. I do not recommend this business to anyone (we love ou... read more
Service has been timely, friendly, efficient and not too expensive. Honestly though, it is more than I feel I deserve to pay.
Tara has been the best insurance agent i have ever had. I recently got into a bad accident and Tara had guided me through the whole process with ease. She has answered all my questions professionally, so that I have a better understanding of my claim process, and helped me through the claim. And with any general insurance questions I have had.
Frequently asked questions about Heather Cator: Allstate Insurance
How is Heather Cator: Allstate Insurance rated?
Heather Cator: Allstate Insurance has a 4.5 star rating with 51 reviews.
When is Heather Cator: Allstate Insurance open?
Heather Cator: Allstate Insurance is closed now. It will open tomorrow at 9:00 a.m.
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