Heartland Lawns

Arjun Shrestha (. 

on Birdeye

a month ago

I strongly advise against using Heartland Lawns for your lawn care needs. My experience with them has been nothing short of fraudulent. In the summer of 2023, I contacted Heartland Lawns after receiving their advertisements. While I initially considered their services, I ultimately chose another company that offered better value. I then contacted Heartland Lawns to cancel any potential work orders. A month later, I received a $51 bill from Heartland Lawns. Upon inquiring about the charge, they claimed to have performed ... read more

Graham C 

on BBB

6 months ago

I received an email offer for seeding and aeration for $100. Upon follow up the quote ballooned to twice that with taxes. I have a small lawn. 5400 sq ft total. Very much a bait and switch. It would be honest to state anything about lawn size or sq footage. Will not use their services now or ever. Seems others have had issues with Heartland Lawns too. 

Michelle D 

on BBB

8 months ago

I was really upset to see this company spraying neighbors healthy trees with bug poison. When I asked the employee doing it if he had first checked trees to see if they had bugs he wouldn’t answer and was very rude. Poison should be used with extreme caution It should not be sprayed for no reason Those pine trees have bird nests in them, and birds hang out in those trees. Poison is bad for the trees too. Poison is bad for the whole environment 

clint a 

on BBB

a year ago

Very poorly managed company. They removed my call ahead request and never contacted me before starting up service for the new season. I was going to reduce or cancel the service due to work we were having done in the yard but never received my courtesy call so they showed up unannounced and treated a lot of the yard that is going to be removed. When I contacted them to let them know about the error, they took days to even call back and then said I was responsible since I did not call to remove the service. Since i clearly re... read more

Mike B 

on BBB

a year ago

Time to move on to another company for lawn care due to Heartland Lawns and their disappointing customer service and disregard for customers' time. They called me over a week ago to schedule my winterization, and I was told someone would be here between 8 AM and noon. So, I planned my day accordingly because I was told someone would need to be here when they arrived. When they didn't show up by noon, I had to call them three times to get someone to answer my call. Once they answered, I was told someone would be on their way ... read more

Joe G 

on BBB

a year ago

I would give them no stars if that were possible. We have had heartland lawns for over 10 years and the last 3 years they have gone down hill very quickly. I do realize there is a help problem but they have no problem collecting the higher prices for the lawn care. We have requested our prepaid remaining money back for almost 2 weeks now and still no check. They work has gone downhill and the office help has a lot to be desired. They try to say you must give them written notice of cancellation or they continue to charge you.... read more

Alex K 

on BBB

2 years ago

I cancelled my service with Heartland Lawns after the 2021 season and they continued to provide services for the next year after my cancellation and after I was no longer living at my residence. They called me in the spring of 2023 to try and collect payment before they started services again for the next season. I informed them that I had cancelled my services in 2021 and they said they had no record of my cancellation and that if I did not pay the current invoice I would be sent to collections. Very disappointed that a com... read more

Wilkin M 

on BBB

3 years ago

I don't want to write this, but I don't feel my concerns were properly addressed by Heartland Lawns. I paid for their 6 Step program this year hoping that I could get my lawn in good shape, as I'm not that great with lawn care. Since I am not much of a green thumb, I decided to have a lawn care service maintain our lawn this year and because of the great reviews and reputation I decided to go with Heartland Lawns. As of late August of this year, I felt I was happy with the service that I was receiving until I finally noticed... read more

Jennifer T. 

on Birdeye

3 years ago

They are just amazing! Our lawn and landscaping have never looked so great. Our property looks like a completely different property. Our lawn and landscaping almost looks too nice for our neighborhood, comparing the majority of our neighborhood lawns. I can't say enough about the customer service either. From the office, to each technician, they go above and beyond in service, always professional and couteous. The technician amaze me on the how matuculous and efficient they are. Well worth ever penny!