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Heartland Ford Service
- Automotive
- Fort Saskatchewan, AB
About this business
Location details
101 Southridge Blvd, Fort Saskatchewan, AB, T8L 0P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointed is an understatement, lying to customers is dead wrong, my blood pressure was high and my tolerance for this is low. Booked in for the Works, tire rotation and wheel alignment, for 8:45am 03112025. Upon arrival, it was like they didn't even know what I was booked in for. Took 20 minutes to get me processed. The service advisor was accommodating when I asked for a low beam passenger side bulb replacement, LED if possible. They didn't have any in stock, but he said he would check. 10:56am - call from Ford, telling... read more
A series of unfortunate events led to my visiting Heartland Ford. I wasn’t the easiest customer to deal with. They listened to me, let me cry. Intervened with insurance company issues & loan payout requests. Even assisted with getting the vehicle insured. They did everything possible to ensure I had a vehicle. I’ve never had such a positive experience at a dealership. Heartland Ford took care of me. Thank you for getting me back on the road. I appreciate the help and going above and beyond. We love our Edge
I had extremely low battery in my Tesla and needed somewhere to charge. Although the Ford ev chargers were not yet open to the public, the staff were EXTREMELY friendly and accommodating and got me set up to fully charge, offered a warm lobby with coffee to wait in. Thank you isn't enough. 5 stars!
2014 Expedition front differential repairs - took three tries to finally repair in June/July 2023 - diff noise returned in spring 2024 - independent shop confirmed noise and metal in oil - Heartland say in April 2024 all is good and no metal in oil(!!) and noise is from tires - front diff recently rebuilt completely by another Ford dealership - don't go near this shop for service!
I used ford points for a tire change for my 2022 ford escape from winter to all season and was also charged over $ 200.00 for this service. It was done in a timely manner, however the cost seemed high.
Frequently asked questions about Heartland Ford Service
How is Heartland Ford Service rated?
Heartland Ford Service has a 3.9 star rating with 26 reviews.
When is Heartland Ford Service open?
Heartland Ford Service is closed now. It will open at 7:30 a.m.
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