HeartFields at Cary

Susan Samm Jeffries 

on Google

2 weeks ago

If I could give them negative I would. The rooms on the main floor were good. Memory care downstairs was a horror! DO NOT leave your loved ones there. I found my mom in her own feces covered on her sleeve up her back, she must have been in it for half the day or more. I found her in urine and a urine soaked chair. They gave her no clean water to drink. Ruined most of her clothes. Or just sat the ones she peed in to fester in the corner. The staff rarely interacted with the patients. Most staff was lazy and was watching TV or... read more

Don Rasbridge 

on Google

4 months ago

My parents have been at Heartfields for 4 months. The staff are fantastic! They really put their heart into it, and care about the residents. These people are truly gifted and special. I appreciate them so much! What a wonderful place! 

Gail Marold 

on Google

2 years ago

While we did not ultimately choose Heartfields for my parents, my experience with McKay Valanejad in Sales at Heartfields was excellent. She carefully listened to my concerns and gave me advice that turned out to be a literal life-saver for my mother!! 

Karen Boat 

on Google

2 years ago

My parents moved into HeartFields at Cary January 1, 2021 after residing in the mountains of North Carolina for nearly 25 years. Dad was in poor health when they moved in and my mother had her own separate medical issues. I had a very short time line within which to find an assisted living facility that I felt comfortable moving my parents into in the midst of a pandemic. Thank God for McKay! She spent more than 2 hours on the phone with me during our first conversation answering the multitude of questions I had and answerin... read more