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Heart-Texas Electric Co-Op Inc

3.8

About this business

Incorporated in 1937, Heart of Texas Electric Cooperative Inc. provides electricity and electrical supplies to customers in the rural areas of Central Texas. The company serves more than 19,000 meters by approximately 3,500 miles of electric line. Its service area includes parts of the Bell, Bosque, Coryell, Falls, Hamilton, McLennan and Milam counties. Heart of Texas Electric Cooperative Inc. receives power supply from Brazos Electric Power Cooperative, a generation and transmission supplier since 1941. It is a Touchstone E... read more

Location details

1111 Johnson Dr, McGregor, TX, 76657, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8113 reviews
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Rodney Roe's profile image
Rodney Roe 
4 years ago

Today I get home at approximately 5:15 to a downed line across my driveway. Called in the outage and power was back on about 6:45. I would like to thank randy Westerfield for making sure everything was safe. I would also like to thank the guys for working in the rain. Thanks H OT Co op. 

Julia Patton Black's profile image
Julia Patton Black 
4 years ago

Very few power outages, in China Spring when the others are down. If we do have a problem it is resolved very timely. 

Betty Willis's profile image
Betty Willis 
4 years ago

Pleased with the cost savings on electric bills with the co-op. 

Ben Alley's profile image
Ben Alley 
4 years ago

Well.... I was out of electricity for 25 hours. Watched helicopters bring in poles.... And guys work the whole time it was out. Don't like being without but you can't blame these guys. They are doing their level best. I think HOT Electric is as good as it gets. 

Jeanne Greger Wallace's profile image
Jeanne Greger Wallace 
4 years ago

It never fails... When the electricity goes out, our Co-Op is on the job getting it restored ASAP! When I'm in need of extra time to pay my bill.. AGAIN.. it never fails, our Co-Op, the ladies in the billing dept. work with me to keep my electricity going. THANK YOU HOTEC for helping keep me and my family out of the dark!! "HOTEC, NEVER FAILS!!" 

Julie Barnes's profile image
Julie Barnes 
4 years ago

Just needed to say, what you all did for The Bleything family this past weekend, was one of the most loving and caring act of kindness I have ever witnessed!! I know what that entire family means to my family and to see the overwhelming turnout was awesome!! You will always have my up most respect!! Thank yall for being so kind! 

Jacque Hagerty's profile image
Jacque Hagerty 
4 years ago

HOT Electric Coop has THE WORSE CUSTOMER SERVICE EVER! I have never dealt with any company that was more inept or unwilling to resolve a problem. 2 months in a row my bill was messed up and 2 months in a row I have had to call over and over and over with no response. Apparently the billing department is so small, or makes so many mistakes, that they are unable to handle billing calls ever. They do not return calls so it does no good to leave a message on voice mail or with the customer service department. I feel like I am tr... read more

Jerrilinn Gallimore Folz's profile image
Jerrilinn Gallimore Folz 
4 years ago
Connie Choate's profile image
Connie Choate 
4 years ago

I've had heart of Texas for years and have all ways had good service and the people I've spoke with have been very helpful 

Frequently asked questions about Heart-Texas Electric Co-Op Inc

How is Heart-Texas Electric Co-Op Inc rated?

Heart-Texas Electric Co-Op Inc has a 3.8 star rating with 113 reviews. 

When is Heart-Texas Electric Co-Op Inc open?

Heart-Texas Electric Co-Op Inc is closed now. It will open at 8:00 a.m. 

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