Heart of the Rockies Regional Med

Emma Rodman 

on Google

a month ago

DON’T GO HERE! Nobody ever answers the phone, and if they do, they transfer you to someone who won’t answer. I’ve left voicemails, used their “callback” feature (and never got a call), and spent over 30 minutes on hold on separate occasions. Every person I’ve interacted with at the walk-in clinic, on the phone, or during appointments acts like they hate their job and treats you like you’re not worth their time. Not to mention they’ll try to over charge you on basic care. 

Chad Peterson 

on Google

8 months ago

What can I say other than this place is just like 90% of the other businesses in town here...poor customer service, employees are grumpy , Dr's are unprofessional. I went in for left foot pain and came out with an order to go to xray dept. For my right foot. Nobody pays attention to detail, they are all going through the motions so they can get paid...other than that they could care less. 

Abby Tyra 

on Google

a year ago

Doctor was fine. Doctor recommended an x-ray so I asked lady at reception desk how much it would be; she had no idea. Asked the tech, she said couldn't be more than $50. Get a bill for $400. After calling financial services they tell me there is a special price estimating department that I needed to visit before I got any service done if I wanted to know how much it would cost. No one I asked told me about this department's existence before I got the x-ray. Probably wouldn't have been accurate anyway. Saw no signs advertisin... read more