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Heart and Soul Animal Urgent Care
- Healthcare
- Portland, OR
About this business
Location details
315 NE Killingsworth St, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 7:30 a.m. to 8:00 p.m. |
I attempted to cancel my dogs appointment the day before the appointment because her regular vet got her in after all. Never was I informed the deposit was not refundable. Be aware particularly if you are an elderly woman easily taken advantage of when upset. Try not to use this clinic. There are other clinics like **** ***** that do not have such a thoughtless approach.
If you need end of life care for your pet I HIGHLY suggest Heart and Soul. They were SO kind and respectful of the time we needed. We had a private room with no time limits before or after the procedure. They explained exactly how it was going to go and our **** passed away peacefully in our arms. The staff was truly amazing and supportive during such a difficult day.
Unprofessional, non-transparent, slow service caused my pet harm by denying them pain medication for 4+ hours after we had already waited 6 hours. Billing is not transparent. It took 3+ phone calls to get an itemized receipt after my cat was held more or less hostage for an additional hour for an unpaid **** of approximately $5 that I was not made aware of, even after I paid the initial $450 dollars (in two separate payments). I was afraid they wouldn't give her back and I had no idea why until my boyfriend (who was at work)... read more
Terribl place! Theu have no heart or soul. Dont take a dying pet there as you wont be allowed to be with your pet when they give it the shot UNLESS YOU HAVE BEEN JABBED! The mandate is for healthcare workers not the general public and to deny a pet owner that right is just heartless. I definitely dont recommend this place!
This review is long overdue but the incredible service my cat received from Heart and Soul Animal Urgent Care is not forgotten. My cat had a painful abscess that needed immediate attention. All the Vet clinics I contacted weren't taking new patients, but one was kind to suggest I call Heart and Soul. They worked me in their busy schedule for a same-day appointment which made me feel like a valued "parent" and client. Heart and Soul is reliable, caring and competent beyond what I hoped for. They genuinely respect the animals ... read more
Frequently asked questions about Heart and Soul Animal Urgent Care
How is Heart and Soul Animal Urgent Care rated?
Heart and Soul Animal Urgent Care has a 4.6 star rating with 712 reviews.
When is Heart and Soul Animal Urgent Care open?
Heart and Soul Animal Urgent Care is closed now. It will open at 7:30 a.m.
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