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HealthQuarters
- Healthcare
- New York, NY
About this business
Location details
632 Broadway, New York, NY, 10012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have been going to my PCP at this Mt. Sinai location for years, but I plan on leaving the practice because my experiences with admin (not the doctor, just the admin!) have been so bad. I was denied an urgent prescription refill by the admin because she said the doctor denied it, but when I (eventually, much later) got through to the doctor, she had never been asked or consulted and was not aware of my extensive outreach. Unacceptable behavior in an urgent situation.
Absolutely terrible. It's really such a shame that administration is handled on such a deplorable manner here, and honestly don't have great things to say about the doctors either. This place doesn't have a phone number to reach anyone, the facilities themselves are poorly maintained, and the personnel who respond to the emails (when they actually do respond to emails) are unfriendly, uncompassionate, and unprofessional. It's completely impossible to actually get in touch with your doctor via the portal. I had such high hope... read more
Steer clear of this practice. Dr. Kottapalli is negligent and the whole Mount Sinai contacting system is flawed—no direct number to reach the office or doctor and have instead been directed to send a message through MyChart’s patient portal. She has taken days to respond to a message I sent in regards to a medication that she had wanted me to start treatment on ASAP…How am I to start treatment if you fail to send me my prescription to the pharmacy? (Update: still have not received my medication) Also misdiagnosed me as posit... read more
Absolutely terrible. It's really such a shame that administration is handled on such a deplorable manner here, because the doctors are really great. This place doesn't have a phone number to reach anyone, the facilities themselves are poorly maintained, and the personnel who respond to the emails (when they actually do respond to emails) are unfriendly, uncompassionate, and unprofessional. It's completely impossible to actually get in touch with your doctor via the portal. I had such high hopes for this place when they opene... read more
Frequently asked questions about HealthQuarters
How is HealthQuarters rated?
HealthQuarters has a 3.1 star rating with 93 reviews.
When is HealthQuarters open?
HealthQuarters is open now. It will close at 6:00 p.m.
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