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HealthJoy
- Health & Medical
- Chicago, IL
About this business
Location details
215 West Superior Street, 5th Floor, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
3/6/25 Update: after 6 months of back and forth, retro authorization attempts, getting my employer involved, and filing an appeal with the health insurance company, Healthjoy advised 3/6/2025 they have worked to correct this. which is great. Wish I could get my time back though. Original post: Lost my trust entirely. I asked about a maternity medical test in April 2024, if I was 100% covered for it, to which healthjoy confirmed I was covered 100%. Got the test done a week later. Come August 2024 I got a bill for $800. When I... read more
When helping you they always keep you updated about what's going on. They had all my answers in 2 days. They are very friendly.
3/6/25 Update: after 6 months of back and forth, retro authorization attempts, getting my employer involved, and filing an appeal with the health insurance company, Healthjoy advised 3/6/2025 that they are working to correct this, which is great. Wish I could get my time back though. Original post: Lost my trust entirely. I asked about a maternity medical test in April 2024, if I was 100% covered for it, to which healthjoy confirmed I was covered 100%. Got the test done a week later. Come August 2024 I got a bill for $800. W... read more
The greatest customer service! The lady on the phone was very polite and patient. She answered all my questions and provided answers which actually helped me to solve my problem.
Frequently asked questions about HealthJoy
How is HealthJoy rated?
HealthJoy has a 4.3 star rating with 234 reviews.
When is HealthJoy open?
HealthJoy is open now. It will close at 11:59 p.m.
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