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Healthgram

2.7

About this business

Healthgram Inc is located at 8731 Red Oak Blvd, Charlotte, NC.. 

Location details

8731 Red Oak Blvd, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7154 reviews
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Monica P.'s profile image
Monica P. 
a year ago

Courtney S. was very helpful. I had called about my claims before and she was the most knowledgeable and able to get me answers quickly even went above and beyond and sent me information I needed to F/U with the medical provider. I really appreciated you Courtney, Thank you!  

brad w.'s profile image
brad w. 
a year ago

Courtney Spencer with Healthgram exceeded my expectations. I had a billing issue that she was able to navigate through and find the issue where we could properly re-submit I could not be any happier with Healthgram‘s assistance today with this billing issue. Thank you, Courtney  

Lonnie K.'s profile image
Lonnie K. 
2 years ago

This is the worst insurance company I have ever dealt with, cancer itself is nothing compared to trying to get this company to pay for any necessary procedures, I’d like to meet the doctors that work for this company because they seem to think they are far more knowledgeable than mine  

Catherine M.'s profile image
Catherine M. 
3 years ago

Thankfully we are no longer on employer provided medical insurance as we are 65+years old. I submitted vision claim in august 2021 no reimbursement despite numerous calls. Customer service indicated replacement check needed to be reissued went through that 3 times until late December. Finally check appeared and was void upon receipt as they expire after 135 days and check dates never updated. Finally customer service tried another time and here it is March 2022 finally received check. So essentially it took about 20 phone in... read more

Wyld H.'s profile image
Wyld H. 
4 years ago

They're not even worth the one star! Useless and expensive..... Canceled my policy, now told 60 days to refund my money but FAST sending the cancelation notice to me.. Run from the hamster wheel of Healthgram! Don't walk! 

Rachel Thrasher's profile image
Rachel Thrasher 
8 years ago

I used to work for BCBS..so I am all about getting my benefits BEFORE a procedure. I called the day before my root canal and was quoted benefits....However, I just got the EOB, Healthgram covered the procedure, but not the crown. When I called back, the same rep that originally took my call told me that I never asked for crown benefits!!!!! That is part of the procedure!!!!!! How tricked do I feel!!! Come on Healthgram-when you quote benefits it should ALL be quoted!!!! I then asked for a supervisor, guess what-she still has... read more

Colleen Gonzales's profile image
Colleen Gonzales 
8 years ago

They will make every excuse not to pay the claim. Then you get sent to collections then they want to pay the bill. What a joke 

Michael Hughes's profile image
Michael Hughes 
9 years ago

New website for Third Party Administrator of self-funded medical and dental benefit plans 

A Yahoo Local User's profile image
A Yahoo Local User 
10 years ago

THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH IN 40 YEARS. STAY AWAY IF YOU WANT TO KEEP YOUR SANITY 

Frequently asked questions about Healthgram

How is Healthgram rated?

Healthgram has a 2.7 star rating with 154 reviews. 

When is Healthgram open?

Healthgram is open now. It will close at 5:00 p.m.  

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