Health Images at Church Ranch

Tianna W. 

on Birdeye

3 months ago

Wasted my time this morning. Receptionist asks for id and your name I spell my last name and give my id and my last name is still wrong. They immediately blamed the other Dr office because that's how the order came through but what was the point of verifying me? I spelled my last name for them and that proved they didn't listen to me or look at my id to verify the patient. Very wrong doing. I will not trust a office that does not verify patients. Do better. 6/30/2025 

ellen d. 

on Birdeye

4 years ago

I had a hunch my foot was broken so my doctor made an appointment with Health Images for x-rays. I called ahead and the person who answered the phone at Health Images told me there was no wait time, so I could come in now and they'll get me in right away. I arrived 10 minutes later. I was given forms to fill out, which I completed in 3 minutes, but I had to wait for the intake person to check me in. She was taking so many phone calls back-to-back that I wondered, if she would ever finish checking me in? She could have easil... read more

Maree M. 

on Birdeye

4 years ago

Please be aware that this is a horrible office. The front desk staff is rude, one of their MRI techs swore in her regular conversation, and my ultrasound tech couldn’t even understand English and was trying to turn my fractured leg! In addition, they coded my MRI completely wrong and did not use my primary care physicians word incorrectly and cause my insurance to deny it On top of that they read to my orthopedic doctor the wrong results of the ultrasound and could’ve cost me my life. It wasn’t until my primary care physicia... read more