HCA Houston ER 24/7 - Heights

Melissa Villarreal 

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6 years ago

We arrived at this location after a negative experience at another ER. The customer service is great and the staff makes you feel welcome. Our nurse Nichole took good care of our patient, and the tech Brandon was quick and efficient. Glad we decided to come here. 

Christopher Hayden Cox 

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6 years ago

I had to spend overnight here and Gina was my nurse for the past two days. She, the facility, the physicians, and everyone else were amazing! 5/5 would recommend! 

Maria Redd 

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6 years ago

the staff is awesome sweet and fast the front desk lady sindy is awesome with pretty nails my nurses gina and vivenne made me fell so comfortable! and the dr .singla was very knowledgeable and concern! i love it here always in and out quickly! 

Whitney Sadler 

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6 years ago

Great experience Cindy at the front desk was very very nice and helpful. Nurse Gina got me In and out didn’t take much time at all. The doctor Singla did a thorough and quick exam. I was very pleased. They have snacks and good stuff on tv. Will be coming back if needed. 

Holli Dilli 

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6 years ago

I was greeted with kindness as soon as I walked in by Natalie and felt as ease. No one usually likes hospitals. There was no wait and Gina immediately took my blood pressure and assessed me while Tim handled everything else. Then quickly after that Dr Miller came into my room with politeness and was very professional. I was very impressed by the great service and wonderful attitudes of all the employees. 

Samantha Santacruz 

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6 years ago

Excellent patient care!! The staff was the best. Thorough evaluation, explanation of treatment and options were clear. <10mins. to be seen, warm blankets, best treatment. Thank you!! 

DeMarkus Brazle 

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6 years ago

Excellent staff. Fast service. Nicole and Chris were wonderful. 

Theodore Sornson 

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6 years ago

Really great experience. Came in with terrible ear pain at 8:45 pm and was checked in, evaluated, and diagnosed in 20 min. They’ve got a calm, quiet, and clean waiting area. Nurse Chris and Dr. Patel got straight to the point with asking the necessary questions and evaluating my earache. Solid environment through and through, I’ll be back.