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HCA HealthONE Metropolitan OB/GYN - West Highlands
- Denver, CO
About this business
Location details
4650 W 38th Ave #215, Denver, CO, 80212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm trying to have an open mind. The front desk just put me on hold and currently going on 15 minutes holding. I called to make an appointment with Dr. Kara and she advised me she wasn't taking new patients and was prepared to hang up on me. I politely asked if anyone else in the practice was and she proceeded to put me on hold. Not a very good experience and I hope she comes back on soon. Why is it so hard to be nice to the patients that keep the practice in business? Sigh.
Do not go to this location, the office is closed
I have loved every doctor and NP I have interacted with at this practice , but my experiences with admin/front desk have been incredibly frustrating since I started coming here a year and a half ago. It is nearly impossible to make an appointment, I’m often put on hold then hung up on numerous times. I don’t have hours out of my day to sit on hold or keep re-dialing trying to get an appointment . When I’ve asked my doctor to have her scheduler call me , I never get a call. In short- the medical staff is great but the admin r... read more
I love my doctor, this is a comment on the office. The patient portal is glitching and there is literally no way to get help, and no way to leave a non urgent message for my physician, and when you try tech support through the portal, it takes you to instructional videos on how to use a portal. I'm not even expecting immediate answers - just a way to leave a message for my doctor. I work M-F and literally haven't found time during those hours to send a message about my health. In my job, I'm expected to be reachable - and I'... read more
Dr Prouse is Patient, professional, caring & thoughtful!
Frequently asked questions about HCA HealthONE Metropolitan OB/GYN - West Highlands
How is HCA HealthONE Metropolitan OB/GYN - West Highlands rated?
HCA HealthONE Metropolitan OB/GYN - West Highlands has a 3.8 star rating with 73 reviews.
When is HCA HealthONE Metropolitan OB/GYN - West Highlands open?
HCA HealthONE Metropolitan OB/GYN - West Highlands is closed now. It will open at 8:30 a.m.
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