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Hawthorne Commons

4.3

About this business

Hawthorne Commons is located in the much desired, historical city of Salem, Massachusetts. At Hawthorne Commons, you are surrounded by that history, as well as a seaport ambience, while enjoying the convenience and comfort of luxury apartment living. Located just 17 miles from downtown Boston, we are just minutes from I-95/Rte. 128, commuter rails, and Logan Airport. The city has plenty to keep you busy. Enjoy local upscale shopping (including the nearby North Shore Mall), fine restaurants, or have fun discovering the histor... read more

Location details

205 Highland Ave, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3209 reviews
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Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter Maintenance issues are awful. It generally takes 2 or 3 requests to get something fixed. They do not keep dog poop bags filled or the trash dispensers for dog poop bags emptied and they overflow and are disgusting. Fairly regularly the trash dumpster area is so full of trash that won't fit in the dumpster it overflows on to the sidewalk. Then trash blows cross parking lots and onto backyards where it sits. You just feel like you're walking around a bunch of trash in this apartment. 

Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter I just moved in with my spouse and the staff was very understanding with the circumstances of our travel. They are very accomodating so far and I am looking forward to living here. 

Business response:

Thank you for your review. Don't hesitate to reach out to our office if you ever need anything. 

Realpage A.'s profile image
Realpage A. 
4 months ago

Verified Renter The grounds in Phase 2 are a mess. There is garbage everywhere, as well as traffic comes and shopping carts. I sent in a request and was told it was complete, which is a complete lie. 

Business response:

Hello There, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to our team with any further comments, concerns, or suggestions you wish to share. Thank you. 

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Realpage A. 
5 months ago

Verified Renter It’s a good apartment complex but maybe a bit more tentative maintenance. It takes a while to get something fixed. Better rules for pet owners and maybe a few more lights. Gets very dark. All in all still a good place to live. 

Business response:

Thank you for your review. Don't hesitate to reach out to our office if you ever need anything. 

Realpage A.'s profile image
Realpage A. 
6 months ago

Verified Renter Clean and quiet residence. Prompt responses to emails and to service requests. The complex is pet friendly and the common areas are always tidy. 

Business response:

Thank you for your review. Don't hesitate to reach out to our office if you ever need anything. 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter The management on property is terrible. There is no communication from the manager and the staff turn over is a few months. There are ladders and siding that have been laying around for 2 years. The BBQs and firepit have also not worked for 2 years. 

Business response:

Hello There, We appreciate the feedback. Please don't hesitate to reach out to our team to discuss. Thank you. 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter I am happy to live and share with the outstanding neighbors in this community. The easy communication is one of the characteristics I noted these few days I have been living here 

Business response:

Thank you for your review. Don't hesitate to reach out to our office if you ever need anything. 

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Realpage A. 
9 months ago

Verified Renter Not bad but it takes months just to fix one simple thing. We’ve spent the whole summer without AC. Definitely needs better maintenance and communication. 

Business response:

Thank you for your review. Don't hesitate to reach out to our office if you ever need anything. 

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Realpage A. 
9 months ago

Verified Renter Love it here. The community is amazing. The apartments are nice and spacious. Plenty of places to shop and to walk. Not far from Salem downtown. Very quiet and peaceful. 

Business response:

Thank you for your review. Don't hesitate to reach out to our office if you ever need anything. 

Frequently asked questions about Hawthorne Commons

How is Hawthorne Commons rated?

Hawthorne Commons has a 4.3 star rating with 209 reviews. 

When is Hawthorne Commons open?

Hawthorne Commons is closed now. It will open tomorrow at 9:00 a.m. 

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