Hawthorn Dental-South County: Stolle Bruce DDS

Karrie Lynch 

on Google

5 days ago

I give this office 5 stars! As someone who is severely afraid of going to the dentist, I am always made to feel comfortable and cared for. While the office has gone through some changes recently, they have still been very professional and accommodating. The front desk has done everything they can to make and keep appointments. Much of the issues they've had has been out of their control but they have put in so much care and effort to work FOR their patients. The front desk has fought insurance for me to be charged correctly.... read more

Sara Lynch 

on Google

5 days ago

At my first appointment the hygienist offered an optional x-ray. She said it was covered by my insurance, which is the only reason I agreed to it. Afterwards I received a bill because my insurance did not cover it. I talked to the front desk staff multiple times, saying that I shouldn't have to pay for it since their hygienist told me it was covered. One person was very rude and the other person told me multiple times that she would take care of it. I kept getting bills. Then I was told that they couldn't do anything, they'd... read more

Lejla D 

on Google

6 days ago

I’m genuinely shocked at how poorly this place is run. I was a new patient. My appointment was scheduled for the next day but they texted asking if I could come the day before. I agreed, left work early, and managed to arrive 5 minutes early with all the paperwork and insurance already submitted. Layla at the front desk was kind and welcoming, Kathy interjects from across the desk asking if I’m the new patient. She continued to just uncomfortably stare at me after I had confirmed with a friendly nod. She eventually reviews m... read more

Brian C 

on Google

a month ago

Although they have had many changes, they worked with us to get us in within a reasonable time. 

Brian C 

on Google

2 months ago

They sent us text messages canceling our upcoming appointments. Then they sent us text messages two weeks later that we were due for a cleaning and to schedule an appointment. Tried to schedule online, and there were no openings. Called in and they wanted to push us out almost three months. We had been going here for more than 15 years. We won’t be going there anymore.