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In operation 20 years.
222 Nuway Cir, Lenoir, NC, 28645, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I took my car in to get the fuel door fixed. 40 minutes before closing on the day I dropped my car off, I called to confirm it would be ready for pick up. This is when they decided to tell me my car would need to be kept for another day. It wasn’t until they called for my car to be picked up that they told me the added labor for an additional part would double the cost of what I was quoted. With the lack of communication, keeping my car longer than what they told me, and the final price doubling without them letting me know ... read more
Did a great job with repairs and on time after initial miscommunication delayed repair. Would recommend to anyone.
Did a great job with repairs and on time after initial miscommunication delayed repair. Would recommend to anyone.
I agree with all the others, don't take your vechile here if you expect it back within a month or 6 weeks. The dates and reason will change. No communication if you don't call. Seem to use the same excuse, when necessary. Second time using them after, been given the running the first time. Thought this time would be different but worse. Don't like downing anyone's business but they don't seem to mind the service they provide. Opinion based on facts.
Dropped a truck off October 6th with an appointment set for November 15th. Made multiple calls to check on progress and was told each time that I called they had 1 in front of me. Picked up truck on January 3rd with no work done and ZERO communication from body shop without me calling. As a business owner myself, it’s sad to see other businesses operate like this.
Hawkins Auto Refinishing has a 4.1 star rating with 45 reviews.
Hawkins Auto Refinishing is closed now. It will open on Monday at 8:00 a.m.
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