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Hawk Volkswagen Parts Department

4.8

About this business

Location details

2861 W Jefferson St, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.894 reviews
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Amanda Bejlovec's profile image
Amanda Bejlovec 
5 months ago

Hawk Volkswagen service department is the best! Hilary O.was so friendly and helpful! Hilary went above and beyond to ensure I had the best service! Thank you Hilary and hawk auto service! 

H M's profile image
H M 
6 months ago

Dealer service department goes above the normal standards to make sure customer is satisfied. Plus repairs are completed with a guarantee. 

stash's profile image
stash 
a year ago

I'm greeted by happy individuals in the service department. When something is broke, they get it fixed. 

Mohammad Malik's profile image
Mohammad Malik 
a year ago

My car driver door contact issue and check engine light was on. Parts ordered since 11/29 still part is not here as of 12/4/24. The service person I explained him that while driving my car stopped and parking break automatically on so the car don’t move. He told me it safe to drive and I was driving to work and while driving the car my car automatically stopped cause of driver door contact switch light was on and emergency brake automatically stopped the car in the middle of the road. Called the service to give the loaner an... read more

Melanie Stevens's profile image
Melanie Stevens 
a year ago

The best service department I have ever experienced from a dealership. The service department is a great part of buying from Hawk and should be used as a selling point for future customers. The ease of making appointments and having multiple available time and days so it can work with my schedule. I think they even offer to pick up your car and bring it back if you live/work in the area. The service department staff is always friendly and welcoming. Double checks what you booked for and any other concerns. I’ve had my 10,000... read more

Frequently asked questions about Hawk Volkswagen Parts Department

How is Hawk Volkswagen Parts Department rated?

Hawk Volkswagen Parts Department has a 4.8 star rating with 94 reviews. 

When is Hawk Volkswagen Parts Department open?

Hawk Volkswagen Parts Department is open now. It will close at 7:00 p.m. 

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