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Hawk Chrysler Dodge Jeep Ram
- Car Dealers
- Forest Park, IL
About this business
The Hawk Chrysler Dodge Jeep is a new and used car dealer in Forest Park, IL. Visit us for a large selection of new cars, along with used cars, trucks, and SUVs by top manufacturers. Take advantage of our fully stocked inventory of Chrysler, Dodge, Jeep, and Ram car parts. Our sales staff will help you find that new or used car you have been searching for in Forest Park. For years, our financial staff at Hawk CDJR has offered expert advice for those seeking a great Dodge, Jeep, Ram or Chrysler car loan or lease. Our service ... read more
Location details
7911 W Roosevelt Rd, Forest Park, IL, 60130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I took my Dodge Durango here for an oil change and the wrong oil type was used. Using the wrong oil has resulted in engine damage. I have documentation from this dealership that they used conventional oil when they should have used synthetic. As a result of this my warranty would not cover the cost for repairs. Their negligence has caused major damage to my vehicle. Now they are refusing to answer my phone calls and take responsibility.
I purchased my used 2018 Dodge Durango May 27, 2019. I also purchased a 72 month ******* mile warranty. The signed contract for the warranty states purchase date May 27, 2019. The signed contract for the warranty states in-service date May 27, 2019. I took my vehicle in for service and was told my warranty expired in October *********************** service date is October 2017. I contacted the dealership and they said they made an error and will not honor the contract in service date nor refund any of the purchase price. The... read more
When beginning discussions with their phone rep, I was promised that they had the vehicle available to lease at my price range within my zip code in Chicago and would use the value of my trade-in to make it work with a minimal amount down to cover title registration and additional fees. Based on that conversation, I made the 35-minute drive each way to ******** in ***********, **.Upon arriving, I met with *************************, who had me start from scratch and go over everything from scratch while the sales manager ****... read more
I had an amazing experience with my car buying today at Hawk Auto in *********** **, amazing staff, and my salesman ********************* was great. He definitely went above and beyond to make my experience great. Everyone I encountered was so pleasant even the managers!!!! Highly recommended Hawk
My first mistake was not looking at the reviews for this scamming dealership. They are full of LIES and VERY UNPROFESSIONAL. I would never, ever recommend this dealership to anyone. Take your business elsewhere. I was initially sold a defective Jeep Compass, then that was replaced with a defective 2016 Acura. I told them I feel something jerking when I accelerate and they told me that nothing is wrong with the vehicle. I took it to their shop to get checked out and of course the mechanic stated he cant find anything wrong. N... read more
This place is a scam - at least the service department. We have brought our Grand Caravan in for brake work 3 times in less than two years. This past weekend we brought it to a different place for an unrelated issue and they put it up and showed us how shoddy the brake work was. No wonder we kept having to go back. When confronted, they refused to stand behind their work. They want to charge us again to fix the problem (and probably still wouldn't fix it well). No thank you - there are much better places to get your vehicle ... read more
In all honesty, I was skeptical on going back to Hawk after plenty of inadequate services the past few years. This all changed thanks to just one person. ******************* has been exceptional and professional throughout my whole service process. Constant communication and overall quality service deserves to be recognized. Not sure what changed at ************ but this is, by far, the best dealer service experience I've ever encounter. Thanks ****, you truly deserve to be recognized for you extraordinary service experience... read more
Came to get an oil change, showed them the price I saw online with Mopar. The first lie was let me see the fine print, then it was well it doesn’t cover you cause it’s only up to 5 quarts anything over you will pay. I called my guy he said my car only takes 4.5 quarts. I ask the guy he tells his second lie and says no car takes 4.5 quarts. I look it up myself and sure enough my car only takes a max of 4.5 quarts!!! The guy then says he will check with the tech and see . . . Guess he didn’t see or couldn’t find the tech cause... read more
I went to Hawk when I totaled my car because I needed a new car fast. *************************** told me the Jeep he was trying to sell was an "upgrade" from my Jaguar. It wasn't. It was a base model Cherokee with a sunroof and luxury car price tag. The dealership has been completely unwilling to help me with a more appropriate alternative.
Frequently asked questions about Hawk Chrysler Dodge Jeep Ram
How is Hawk Chrysler Dodge Jeep Ram rated?
Hawk Chrysler Dodge Jeep Ram has a 4.3 star rating with 2,750 reviews.
When is Hawk Chrysler Dodge Jeep Ram open?
Hawk Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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