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Hawaii Medical Service Association
- Insurance
- Honolulu, HI
About this business
Location details
HMSA building 818 Keeaumoku St, Honolulu, HI, 96814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful experience.
After my phone call with Chris at HMSA today AND after dealing with their automated phone system, I will be cancelling my insurance as soon as possible. Regarding the phone system: It was either never adequately quality tested OR the company (HMSA) is using it to frustrate patients into giving up on calling them for help. Regarding Chris: I told him I had a general question about coverage for a specific procedure. He asked me if it was about a service my wife had recently. I said it was related to billing on her service, but... read more
I called today because I was billed for medical service from a mainland pathologist office for last year's services and couldn't understand why. Summer patiently explained why and I was able to process my payment today. Thank you for the great service.
Refused to apply approvals on file while in multi-organ failure, created internal notes telling employees not to take my calls, even after a state hearing in favor of approval, HMSA continued to deny all claims. I am permanently disabled and financially destitute after HMSA destroyed my families lives. Not a new problem, HMSA is responsible for my son's death by refusing medical care and obstructing continuity of care and consistent access to seizure medications. He died of seizure complications at 8 yrs old after yet anothe... read more
Frequently asked questions about Hawaii Medical Service Association
How is Hawaii Medical Service Association rated?
Hawaii Medical Service Association has a 1.7 star rating with 60 reviews.
When is Hawaii Medical Service Association open?
Hawaii Medical Service Association is closed now. It will open on Monday at 9:00 a.m.
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