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Hawaii Medical Service Association

1.4

About this business

The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii's population have chosen HMSA for their health care coverage. We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and supp... read more

Location details

HMSA building 818 Keeaumoku St, Honolulu, HI, 96814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.444 reviews
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Nico Nole's profile image
Nico Nole 
2 weeks ago

They are not letting me get a refual to a specialist the dr and them are scam just like united helthcare 

Dante Burchfield's profile image
Dante Burchfield 
3 months ago

HMSA Quest Address changed to Title Guarantee Escrow Building at 1350 South King street. Suit 200 Honolulu Hi 96814 parking pay station available HMSA Quest 3168005 

Allison Beckett's profile image
Allison Beckett 
3 months ago

Every time I call for a billing question, I never get through. Why can't we just email the billing department? I'm supposed to have a $50 copay with my PCP but I'm being charged $100. Update: I am told to log in to my account and message them on the website. I wrote my question and clicked on the link and I get a swirling circle that never ends just like the wait time on hold. My plan clearly states that my PCP copay is $50 not $100. I am self employed paying a car payment every month and paying half of most doctor visits. L... read more

Danielle Cummings's profile image
Danielle Cummings 
3 months ago

Long wait times, automated system and call back features do not work. Their authorization company denies coverage over obscure reasons. If you have the option to pick another health insurance company, stay far away from HMSA!!! 

J Walk's profile image
J Walk 
5 months ago
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Frequently asked questions about Hawaii Medical Service Association

How is Hawaii Medical Service Association rated?

Hawaii Medical Service Association has a 1.4 star rating with 44 reviews. 

When is Hawaii Medical Service Association open?

Hawaii Medical Service Association is closed now. It will open on Monday at 9:00 a.m. 

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