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Hawaii Institute for Pain / HI Pain West Oahu

4.2

About this business

Location details

94-216 Farrington Hwy a102, Waipahu, HI, 96797, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
SunClosed
4.263 reviews
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Anon Anonme's profile image
Anon Anonme 
5 months ago

Very poor answering phone and after leaving message very poor response.... 

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Skydiving Squid 
6 months ago

I want to leave a good review, but they never answer their phone. I've left messages and voice mails and have not got a return call. I''m somewhat starting to think their "phone operator" is outsourced to another country.. Insurance is showing procedure is "DENIED", and I cannot get ahold of anyone at this location to confirm. Parking is probably the worst I've ever seen.. Will consider updating later, but for now, not a great experience. My initial diagnosis was also very concerning. They basically were like, "yeah yeah yea... read more

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Je T'aime's profile image
Je T'aime 
6 months ago

Had an appointment and decided to cancel due to front desk lacking customer service. Your front desk/ phone operator is the first impression of your business and it should be taken seriously. Front desk customer service especially over the phone is terrible I believe her name is “Algeen Violan”. Attitude with tone of voice, lacks compassion during phone call when trying to make appointment by cutting me off mid sentence of my questions, quick to hang up instead of answering my inquiries. Never will recommend this place. If y... read more

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Kim 
a year ago

The nurse here is super helpful and caring. She answered my questions throughly and gave me the care I needed for my pain. Clinic is clean and staff is friendly. Nice seating area too. 

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Miles and Rolanda Iwasaki's profile image
Miles and Rolanda Iwasaki 
a year ago

Horrible! The address they had given sent me to the wrong place tried to contact three time finally I had for the correct address walk in explain myself and the girl that was at the front desk with a attitude sa8d your late and we will have to reschedule, again I explain and showed the map that was sent, she dis not even look at me and said we can see you in June, I told hernever mind and To cancel, I'll will talk to my provider to find some other pain provider.. Bad attitude and nasty communication 

Frequently asked questions about Hawaii Institute for Pain / HI Pain West Oahu

How is Hawaii Institute for Pain / HI Pain West Oahu rated?

Hawaii Institute for Pain / HI Pain West Oahu has a 4.2 star rating with 63 reviews. 

When is Hawaii Institute for Pain / HI Pain West Oahu open?

Hawaii Institute for Pain / HI Pain West Oahu is closed now. It will open on Tuesday at 8:00 a.m. 

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