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Haven Behavioral Hospital of West Chester and Outpatient Wellness Center

2.5

About this business

Location details

400 E Marshall St, West Chester, PA, 19380, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.558 reviews
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Toaster Boi's profile image
Toaster Boi 
a week ago

Worst hospital forever!!! Can someone help me transfer my sister to another hospital please? 

Deb Charlesworth's profile image
Deb Charlesworth 
2 weeks ago

Poor communication with family. Questionable competency of staff sending in prescriptions on discharge. The pharmacy needed complete information and never received it. I made 6 phone calls to the facility to get this resolved with no result. Do not recommend. 

Nicole Roberts's profile image
Nicole Roberts 
2 weeks ago

My husband has been inpatient there 3 times since November. He is in there currently and I am so disgusted in how they treat the patients and how unprofessional they are. I can hear them when I am on the phone with him, cussing about doing their job. He didn't even get half of the meds he is on. The most important medication he takes was cut down by milligram and how many times a day. They never give a direct answer always leaving the poor patients with uncertainty which they should not have to be in. They have enough going ... read more

Mary Carter's profile image
Mary Carter 
a month ago

My best Friends brother in law was admitted to Haven and instead of getting better he got progressively worse. Communication was seriously lacking! His wife waited days for her questions to be answered. Once he was transferred to another facility his medication was changed completely and it was questioned why Haven had him on some of the medications. Someone should be looking into this facility! Mental health has enormous stigma and facilities such as this one seems to want to get the money and ignore the patient and their f... read more

Pamela Jardine's profile image
Pamela Jardine 
a month ago

I am my sister’s legal guardian. She was placed at Haven on a Friday. Her chart clearly stated she can not take a specific psych drug. I also made it very clear to the social worker that she can not receive that drug. They not only gave her that drug but gave her an eight week injection of it. We are seven weeks into this and she has not been stable since. She was discharged after three days and I was told she was fine. She hasn’t been fine since she left your facility. I would give a zero star rating. 

Frequently asked questions about Haven Behavioral Hospital of West Chester and Outpatient Wellness Center

How is Haven Behavioral Hospital of West Chester and Outpatient Wellness Center rated?

Haven Behavioral Hospital of West Chester and Outpatient Wellness Center has a 2.5 star rating with 58 reviews. 

When is Haven Behavioral Hospital of West Chester and Outpatient Wellness Center open?

Haven Behavioral Hospital of West Chester and Outpatient Wellness Center is open now. It will close at 6:00 p.m. 

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