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Haven at Patterson Place

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4.3
357 reviews
|Apartments|Durham, NC 27707

5110 Old Chapel Hill Rd, Durham, NC 27707

(919) 419-0440

https://www.bellapartmentliving.com/nc/durham/haven-at-patterson-place/index.aspx

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About

Welcome to Haven at Patterson Place Apartments, luxury living in Durham, NC. With a convient location near I-40 and NC 15-501, an address at Haven at Patterson Place offers easy access.

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4.3
357 reviews
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Srividya S. review for Haven at Patterson Place
Srividya S. on Apartments

3 years ago

12/20/2018, 08:43 AM
One year of joy Hi first of all.. I would like to thank the community for giving us such homely feel. There are few minor issues with the apartment but I guess it’s fine.. problems r with all apartments.. but v enjoying our stay here. Especially with our baby.. my only main concern s that not able to get play date for my baby.. other than that I don’t have any big complaints. Nice and warm staffs. No noisy neighbors. No problem with security. Overall I can give 5 stars for my personal experience with the apartment.
Business Response:

Thank you for providing your feedback and letting us know about this issue, Srividya. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email reputation@bellpartnersinc.com so we can assist. - Quan, Bell Customer Service

Kaitlyn P. review for Haven at Patterson Place
Kaitlyn P. on Apartments

4 years ago

02/02/2018, 03:41 AM
Great if you enjoy living in the heart of crime If you do not enjoy the smell of pot all day long then this isn't the place for you. There wasn't a day I left my house that my entire building didn't reek of this. Except on the days that it reeked of trash because the complex doesn't penalize you for leaving 6 bags of hot, smelly trash outside your door for days on end. However, if you like a little excitement in your life, this may be a great living situation for you. I called 911 four times for gunshots in the complex until I finally gave up on making the calls and just laid in bed away from all windows. There was also the exciting night that CSI came and took pictures outside the building at 2am as a follow up to the aggravated assault that occurred the night before. Take the time to google the crime maps. In the past 20 days alone, there have been 3 thefts and an aggravated assault (not the one mentioned in the above paragraph, that aggravated assault took place in November). During my stint here, there were 9 incidents of either theft, larceny, or burglary as well as two incidents of aggravated assault. If I ever came home after sunset, I walked with pepper spray in hand as my roommate watched from the apartment with his phone in hand ready to call 911 should things go wrong. As for the complex and amenities, the gym has no wipes for equipment so make sure if you plan to workout that you get your flu shot first! Also I hope you have a membership to a local car wash because starting at 8am every day, the workers blow dirt and leaves all over your car in the parking lot. They offer an office with printing but the printer was out of service the entire time I was there. When I asked the staff about it, they told me they had no intention of fixing it. And lastly, the "nice" pool they have is rarely cleaned and resembles more of a petri dish than a luxurious pool. Long story short: Don't do it.
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Carolyn R. review for Haven at Patterson Place
Carolyn R. on Apartments

5 years ago

06/24/2017, 02:07 AM
A mess This place looks gorgeous at first glance, but don't be fooled. It's a mess, and management either doesn't care or can't be bothered to clean up. The breezeways and parking lots are consistently littered with cigarette butts, discarded blunts and fast food bags. While the pool is gorgeous, the water always has cigarette butts, garbage and trash floating in it. In addition, the pool bottom and sides are covered in algae, and frequently on weekend mornings the ground around the pool has discarded beer and liquor bottles and cans. I appreciate that the new management is trying to improve this place from the last owner, but they seem to have a hard time keeping up with the daily maintenance of the complex.
Business Response:

Thank you for taking the time to leave a review for Haven at Patterson Place. We appreciate your comments as we continue to make improvements to our property. We pride ourselves on great customer service and creating a community where everyone is proud to call home which is why we are working diligently to keep our property beautiful. Our maintenance crew cleans and tests the chemicals in the pool and our teams complete trash pick-up through out the property every morning. We also implemented valet trash last month to help with some of the trash issues we have been facing. We would love to turn your experience at our property into a positive one, please feel free to stop by our office to discuss any specifics of your experiences or offer any solutions you might have and we would be happy to assist!

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