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Hatchard Optometry Group
- Healthcare
- Kelowna, BC
About this business
Location details
2125 Baron Rd, Kelowna, BC, V1X 7G3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dr Brian Sklapsky was great to deal with, he was courteous and informative. The problem arose when paying the bill.I was informed there would be a $3.00 charge for using my Costco creditcard? When I questioned it, that it might be not to great for future business,the receptionist informed me that Hatchard Optometry was doing very well $ . I can see why by penalizing loyal Costco members . Not about the 3.00$ all about principal!
Absolutely disgusting. I called to ask a question regarding my daughter’s appointment yesterday and was told that I would have to book and pay for another appointment if I had a question regarding her prescription. Are you kidding me?! What a joke and a rip off. Terrible customer service. DO NOT USE THEM!!!
Dr. Mark Csandl OD, BSc Very impressed with this Dr. Good communication and sincerity.
If you value your time, do not go here. I have been to 3 appointments in the last few months and not once have I been seen in a reasonable amount of time. Today, I waited in the hall for 45 minutes to be seen by dr hatchard and was finally seen by another doctor who took pity on me and stayed late so I wouldn’t have to wait any longer. I was then given so much more information than at my previous appointment. Almost to the point that I was questioning why I had even been in previously. (If you have no choice but to go here, ... read more
Hubby had seen Dr. Sklapsy the last eye appt so contacted their office today which is now apparently located on Yates Rd or he can be seen at Costco. Couldn’t get past the condescending attitude of the receptionist to rebook another appt. Hubby was listening on speaker and had the same take. She sounds like she was bothered with the call/questions and spoke down to you. No thanks, there are other welcoming places one can go. Obviously this person is in the wrong line of work. Given the poor rating here for these people guess... read more
Frequently asked questions about Hatchard Optometry Group
How is Hatchard Optometry Group rated?
Hatchard Optometry Group has a 2.6 star rating with 9 reviews.
When is Hatchard Optometry Group open?
Hatchard Optometry Group is closed now. It will open at 9:30 a.m.
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