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Hart Kia

4.6

About this business

Since 1937 Hart Motor Company has been dedicated to providing competitive deals while conducting business in a personable and honest manner. Stop by today to see us in Salem, Virginia to see why so many Virginians have made Hart Motor Company their destination for finding the perfect vehicle. Hart Motor Company is in its fourth generation as a family owned and operated business. 

Location details

1361 E Main St, Salem, VA, 24153, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.61,611 reviews
Select a rating
Ivo Kellum's profile image
Ivo Kellum 
recommend  Recommended
4 years ago

My wife and I thoroughly enjoyed working with Hart Kia. Jason and Tim made sure to answer all of our questions and helped us out any time we had questions. We had a minor hiccup in the beginning (due to reasons not related to the sales team or dealership), but Jason did everything possible to help us out and get the car we’ve been dreaming of. We couldn’t be happier with the process, and our new car! Hart Kia also made the process go smoothly while I’m deployed, and it put me at ease knowing that my wife was in good hands. T... read more

Business response:

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Hart Motor Company Team. 

Bekah Strutt's profile image
Bekah Strutt 
recommend  Recommended
4 years ago

Johnny Ford is the man to go to! I am SO happy with our Acadia! The staff at Hart never once pressured us. They just wanted to ensure I was satisfied with my vehicle choice. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Hart Motor Company. Thank you so much for your business and please let us know if there's anything else we can do for you. Hart Motor Company Team. 

Joshua Burlington's profile image
Joshua Burlington 
recommend  Recommended
4 years ago

They are down to earth people and are willing to help others. Definitely kind hearted people throughout the entire company. I will say they are not out to make money from people. They care about the customer wants and needs. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Hart Motor Company Team. 

Pamela Ann Serota's profile image
Pamela Ann Serota 
recommend  Recommended
4 years ago

They had the car I wanted at the best price. My interactions with them were straightforward, non-pushy, and informative. As a woman shopping for a car alone, I felt respected. It was an A+ experience and I absolutely love my new car! 

Business response:

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Hart Motor Company Team 

April Witt's profile image
April Witt 
recommend  Recommended
4 years ago

I purchased a Kia Seltos Saturday and Willie was an amazing salesman. He wasn’t pushy, he made sure to go over all the options on my vehicle. He was a delight to work with, and I wasn’t at the dealership all day long. 

Business response:

April, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Hart Motor Company! Best, Hart Motor Company Team. 

Scott Crystal Hampton's profile image
Scott Crystal Hampton 
recommend  Recommended
4 years ago

Tim and the team were great to work with. Made ordering our vehicle easy and hassle free and they were able to get us our new Telluride earlier than we expected. We were very happy with the service provided and would recommend them to anyone! 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Hart Motor Company Team. 

Ron Dean's profile image
Ron Dean 
4 years ago

service appointment for today at 8 am.....shop is closed no no signage or hours reglect them being closed today 

Business response:

Ron, our main priority is to provide excellent customer service. This includes taking the time to explain all parts of your contract, and we strive to avoid any miscommunication that may take place. Please contact me at your convenience so I can hear more about what happened. I would like to do whatever possible to help regain your trust in our dealership. Sincerely, Hart Motor Company Team. 

Les Wilder's profile image
Les Wilder 
recommend  Recommended
4 years ago

Great bunch of people Very helpful 

Sabrina LG's profile image
Sabrina LG 
recommend  Recommended
4 years ago

Johnny Ford was a caring, but professional salesman to work with! He listened and understood what I wanted and needed. I have never felt this comfortable working with someone previously. I highly recommend Johnny Ford as a trustworthy salesman to work with. Sabrina Garvin 

Business response:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Johnny able to meet your needs. At Hart Motor Company, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Hart Motor Company Team. 

Frequently asked questions about Hart Kia

How is Hart Kia rated?

Hart Kia has a 4.6 star rating with 1,611 reviews. 

When is Hart Kia open?

Hart Kia is open now. It will close at 7:00 p.m.  

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