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Hart AC & Heating LLC

5.0

About this business

Location details

2406 Sutton Dr, Arlington, TX, 76018, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
5.01,889 reviews
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jenny.r.phillips.7's profile image
jenny.r.phillips.7 
11 years ago

Do Not Use this Company. Our home warranty service assigned us to Hart. The guy has been out here 3 times and has spent less than 15 minutes in total here. He supposedly replaced both the control board and the thermostat but he never stayed around long enough to make sure the AC worked after the "fixes". After the thermostat was replaced, my husband looked at it and it was the same thermostat we originally had with the same contact information from the original installer and the same stains. Hart told us he replaced it but h... read more

middfw7713137979's profile image
middfw7713137979 
11 years ago

The same things happened to me that was described by the previous reviewers. This company is a scam. They come out and collect the diagnostic fees and then you either cant get in touch with them or they come up with weeks worth of excuses. Do not use them. 

laner1263's profile image
11 years ago

CALL ANOTHER A/C COMPANY!!!! Brian was the technician that came out and he is completely useless! I have American Home Shield and they assigned Hart Heating and A/C to diagnose and fix my a/c problem. My a/c has been broken for 13 days now. Brian didn't even look at my outside unit until the 4th day. He doesn't call to keep you up to date on whats going on, nor does he answer your calls. I have tried to change companies but American Home Shield will not allow this since Brian has a part (which has not shown up for the last 5... read more

jonray01's profile image
12 years ago

Bryan was the technician that came to my house and I'm pretty sure he is the only technician if you can consider him one. He was extremely lazy and completely worthless. He didn't fix my problem and refused to answer my phone calls. When he did answer my calls he gave me a time frame on when he would be out and then did not show up and that's when he stopped answering my calls. This worthless company doesnt even deserve 1star. If you have a problem with you Ac/heating please choose another company. If this is the only one av... read more

annonymous001's profile image
annonymous001 
13 years ago

TERRIBLE customer service. Bryan was the technician that came out and he was lazy, rude, and never fixed the problem after two visits. We finally had another company out, US Air, that diagnosed the problem within about 2 minutes of looking at our unit. Bryan's incompetence caused the hole in our ceiling to double by the time we got Josh from US Air out to correctly diagnose the problem. Now Hart is refusing our calls to fix the giant hole in our ceiling. The only reason I gave them one star is b/c the system won't allow me t... read more

Frequently asked questions about Hart AC & Heating LLC

How is Hart AC & Heating LLC rated?

Hart AC & Heating LLC has a 5 star rating with 1,889 reviews. 

When is Hart AC & Heating LLC open?

Hart AC & Heating LLC is open now. It will close at 5:00 p.m.  

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