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Harry Caray's Italian Steakhouse
- Italian
- Chicago, IL
About this business
Location details
33 W Kinzie St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Server got our drink order and then we sat a very long time before she finally took our order. In the meantime, she had been given a larger table. Our food arrived. We then sat for 15 minutes with no drinks before I finally flagged down another server and asked for refills. Our server finally came back 5-10 minutes later (with drinks) and seemed offended that someone else had brought us drinks. Terrible service being ignored by our server. Food was okay, but I stopped eating halfway through because it was making me thirsty. ... read more
My daughter got very sick from your chicken bacon sandwich. We were just about to get on the road back home and had to make a pit stop at the local Walgreens because she was so sick 😷.
Business response:
We are very sorry to hear that your daughter fell ill. We have an excellent track record for food safety and take sanitation extremely seriously. We immediately investigated any possible problems and found that we sold many chicken sandwiches and had no other reports of problems of any kind. Please reach out to our General Manager, Jeff Garofalo at 312.202.0500 if you have any questions or would like to discuss further. We hope your daughter is feeling better.
Made a reservation, so not sure of the wait if there was one. Food took a little bit, not overly long though. Got the surf and turf. 6 oz filet and 2 scallops. Not a ton of food, but they were both pretty good. Grilled asparagus and garlic mashed were both amazing. Wife got the Trio Special. Loved the wedge salad. Liked the filet she got. The chocolate cake was also delicious. Cool atmosphere and nice ambiance. Would return, but since we don't get to Chicago as much, we would probably try a different place next time we are i... read more
There were 7 people in my party. When we arrived, there weren't hardly anyone there. First it took forever to get our food. When we got it I revieved food that I didn't even order, someone else didn't get what they ordered and another didn't get her food at all. Not once did the waitress stop to check on us to see how our food was, we had to continue to flag down other workers we saw. The waitress also never thought to refill our drinks, we had to again ask other people for them. When it came time for the bill, we waited for... read more
Business response:
We are so very sorry to hear about you experience. It in no way reflects the hospitality we strive to provide our guests. We take this type of feedback very seriously and use it to address problems. We'd very much appreciate it if you'd reach out to our General Manager, Jeff at jgarofalo@harrycarays.com or 312.202.0500. Again, we apologize and hope to have the opportunity to prove ourselves to you in the future.
I would have given a perfect 5 but the waiter couldn't find the Big 10 Championship baseball game on the tv. Meal and beer was good!
Business response:
Glad you enjoyed the food and drinks Dan! Thanks for coming to Harry'
Great service and food. Love the wet aged fillet and dry aged NY strip. Loved the cocktail shrimp app, field greens salad and the Brussels sprouts. Excellent dinner on 5/28/17.
Frequently asked questions about Harry Caray's Italian Steakhouse
How is Harry Caray's Italian Steakhouse rated?
Harry Caray's Italian Steakhouse has a 4.6 star rating with 5,926 reviews.
When is Harry Caray's Italian Steakhouse open?
Harry Caray's Italian Steakhouse is closed now. It will open on Monday at 9:00 a.m.
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