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Harbor Point Mechanical

1.3

About this business

We see some beautiful, warm weather in Myrtle Beach and Charleston, SC, but residents know the high temperatures are best reserved for the beach, not their homes. A reliable, efficient HVAC system is essential to maintaining comfortable temperatures in your home throughout the seasons while keeping your energy costs reasonable. Equip your Myrtle Beach or Charleston, SC, home with a quality HVAC unit and have it running in prime condition all season long with HVAC services in Horry County from Harbor Point Mechanical, LLC. Ha... read more

Location details

1711 Highway 17 S, Ste A, Surfside Beach, SC, 29575, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
1.313 reviews
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Brianne Terry's profile image
Brianne Terry 
6 years ago

If I could give this horrible business a negative star rating I would. My AC went out on a Friday night. Put in a request for service with American Home Shield and was told I’d be contacted within 24 hrs to schedule service. Come to find out this “company” doesn’t have weekend hours! What AC company do you know that doesn’t have weekend hours?! Monday morning comes and no one calls me, so I call them. Oh, wait, they can’t see me for inspection until Wednesday. Just to keep count, that’s the first five days without AC. Wednes... read more

Christopher Ellison's profile image
Christopher Ellison 
7 years ago
Wayne Frady Baker's profile image
Wayne Frady Baker 
7 years ago

The owner of this company is a crook and he doesn't care. Charged for items not installed and what he did install had to be redone. Spent 3 days securing new ac unit so it didn't fall out on the floor. Works for home maintenance insurer and they wound up spending $3000 for someone else to come back out and fix what they should have done in the first place. Do NOT, I repeat Do NOT let this guy anywhere near your HVAC unit. 

Michelle W.'s profile image
Michelle W. 
7 years ago

Terrible company. My house hasn't cooled for over 3 summer months now, May 12-August 15, and harbor point has still not fixed the problem! They have been to my house many times, if they show up that is, and performed expensive work, but I keep having problems that need additional repairs. I'm having to switch to a different company because it is August and my house is 85 degrees inside. Scott with harbor point told me this would be resolved and the delay was all the AHS home warranty fault, but I just found out from the AHS ... read more

Business response:

After looking back through the work tickets for this property we have worked on 2 different units at different times both were serviced for her home warranty company. The unit Mrs ***** is talking about right now is a package unit a different system from the one we serviced originally. After looking at the package unit I submitted pictures of what we found to the *****s home warranty company and we submitted to them exactly what we found along with the pictures that were taken to back up what we found on our visit to the pro... read more

Val Knowles's profile image
Val Knowles 
7 years ago
Kah Neang's profile image
Kah Neang 
7 years ago

This company is so unprofessional, can't do the job right😡 Please don't waste your time and money on them!!!! 

Larissa Connors's profile image
Larissa Connors 
7 years ago

Very poor service came out and replace our entire a.c. unit inside after 2 1/2 hrs of work they left... That night still no a.c. called company to send someone out to fix again and look. they came and said oh its this well have someone out to fix it. so tomorrow came around and they came guy looked at outside unit here for 15mins and still no air conditioning would never EVER recommend company to anyone. if your going to do work do it right the first time this is unacceptable... Needless to say day 4 still no a.c and what he... read more

Ethan R.'s profile image
Ethan R. 
7 years ago

Terrible. Technician had to come out twice for a freon leak, both times scheduled to come out between 12-5. Showed up at 5:30 both times. First time the technician added freon and said it would last until the leak was fixed and charged me $300. The freon ran out in less than 24 hours. It's been 2 weeks now I've been trying to get my refund back and each time I call I get a different story as to when the refund was actually put in the mail. Finally talked to the owner/manager today and he was extremely unprofessional and told... read more

Kathleen R.'s profile image
Kathleen R. 
7 years ago

I have a annual service contract with this company for which I pay hundreds upfront. Until this year, the performance was very good, but this year I was stood up three times for my scheduled service maintenance appointment. Each time a lady called me to schedule an appointment date and time. The first time there was a no show. I called and they said it wasn't on their schedule, even though I had confirmed the date and time with scheduler. The second time the scheduler (another lady) called to say there had been an emergency ... read more

Frequently asked questions about Harbor Point Mechanical

How is Harbor Point Mechanical rated?

Harbor Point Mechanical has a 1.3 star rating with 13 reviews. 

When is Harbor Point Mechanical open?

Harbor Point Mechanical is open now. It will close at 5:00 p.m.  

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