Harbor Chrysler Dodge Jeep Ram

Dave B 

on Google

a week ago

Harbor Dodge (Five Star Dodge) — A “Five Star” Name, Zero-Star Service Service Experience Overall: My experience with Harbor Dodge (also known as Five Star Dodge) was among the most frustrating and disappointing dealership service visits I’ve ever had. The lack of communication, accountability, and basic customer care is simply unacceptable for a brand like Dodge. Initiating Service: I called the service department twice each day on October 7th and 8th, trying to schedule maintenance for my 2021 Jeep Gladiator. No one ever a... read more

George Jensen 

on Google

2 months ago

Call harbor Chrysler to schedule my Jeep diagnosis for the humming noise. I called and no one answered the phone so I left a message explaining the situation who I was and what my phone number was. Never heard back from anyone. Call 2 days later and no one answered the phone again. Again I left my message told them what was going on with my Jeep and that I needed to get it in and I left my name and my phone number. Never heard back from them. So I called I-5 Dodge Chrysler in chehalis and they answered their phone right away... read more

Melvin James 

on Google

3 months ago

Took my 1995 dodge ram in for service on 2 recalls. 1 with the blower motor wiring ma over heat. The 2 was for the front coil spring cups to be replaced if cracked or reinforced with steel straps. Was told the truck was fixed. It was reported to recall office as being fixed. NOTHING WAS TOUCHED! Also they did not provide any paper work that the issue was fixed. Sporting newly welded straps is not hard to find & nothing is there. Don't trust this place to fix it right