Hanger Clinic: Prosthetics & Orthotics

Angela Wise 

on Google

a month ago

Updated! After posting our initial review, we received a quick and professional response from Hanger Clinic, and we truly appreciate their willingness to address our concerns. While this was a frustrating and emotional experience for us as first-time parents, we now better understand that the issue stemmed from a breakdown in communication and the complexities of insurance billing, not necessarily bad intent. We’re grateful for the prompt follow-up and clarification provided by the clinic. We hope they continue working to im... read more

Micah Wise 

on Google

a month ago

We had a very disappointing and frustrating experience here. During our appointment, we asked very clearly and repeatedly asked how much the helmet would cost with insurance and without insurance. The staff told us it would be $2,100, and that we’d just have to “see how much insurance would cover” of that amount. At no point did they mention that insurance would actually make the total cost go up! A few days later, once they confirmed our insurance would cover part of it, the price suddenly jumped to $5,300 — more than doubl... read more

Angela Wise 

on Google

a month ago

Extremely disappointed with Hanger Clinic in Orem! We took our 4-month-old baby to Hanger Clinic on June 19 to check his head shape. He was diagnosed with moderate plagiocephaly, and we were told that without insurance, the total cost for the helmet and all follow-up visits would be $2,100. They said we could call our insurance to check our benefits and even provided the procedure code. We did exactly that, and our insurance company told us we’d only have to pay $315 out of pocket — a manageable amount for our family. But to... read more

Jos Wasson 

on Google

3 months ago

This clinic has been amazing with helping us out with my daughter’s foot. We have been referred to doctor after doctor and they have been of no help whatsoever. When we were referred to this Hanger clinic in Orem, they have helped us more than any other doctor. They made a brace for her foot and we’ve gone to a fitting and they’ve just been so helpful and so pleasant to work with. We have been trying to get a physical therapy appointment for her since her actual pediatrician hadn’t referred us to one or any of the doctors we... read more

Stephanie Cardozo 

on Google

4 months ago

Extremely disappointed with the consult we had here. We had a prescription for an AFO brace for our son’s Bowlegs. It was an extreme option that he didn’t really need and would have greatly decreased his mobility and quality of life. Kids need these braces to help them walk not for a kid who is already walking and doesn’t have a severe deformity. I kept asking about other options but I was told the AFO was the only option. When I brought up specifics about my grandmothers experience with my uncle she backtracked and said the... read more