This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hand & Stone Massage & Facial Spa, East Windsor, NJ
- Medical Spas
- Hightstown, NJ
About this business
Look & Feel Your Best Affordably
Location details
1935, 72 Princeton Hightstown Rd #11, 72 Princeton Hightstown Rd #11, Hightstown, NJ, 08520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
RecommendedPerhaps they are under new management because I’m very impressed with the Covid regulations and front desk today. Yee is the absolute best massage therapist. I have several gift cards that my husband gave me so I’m storing up my monthly packages. I felt so safe and relaxed today.
Business response:
We work hard to ensure all of our guests receive the best and safest treatment, Nicole! Thank you for recognizing our efforts at Hand & Stone East Windsor and for the positive review!
👎 member packages keep disappearing and I have to call everytime and waste an hour arguing about getting packages back. I dont get a massage or facial every month. I like to accumulate my packages and everytime when I go back the # of packages will never equal what I paid for. the manager is perenially "unavailable or on vacation"
They charged my credit card monthly during COVID (when they were closed!) and it took numerous calls to have those charges reversed. My account was frozen by me with the understanding that it would stay frozen until I decided to unfreeze it. Without my knowledge or permission they unfroze my account and charged my credit card for monthly fees. Management (Lauren) does not return phone calls. The staff is nice and attempt to help, but management is poor
Business response:
Thank you for reaching out. We would like to apologize for the frustration you experienced while trying to reach us. If you are willing to give us another chance, please contact the spa at (609) 448-3840 or mgr.eastwindsor@handandstone.com at your earliest convenience so we can answer any lingering questions you may still have.
The massage therapist Hannah was very pleasant, relaxing and professional.
Business response:
Janine, thank you for the kind words about Hannah! It brings us great joy to see our members and guests happy. We look forward to seeing you again soon!
This location continued to charge membership even though they were closed for months and now refuses to refund my money! I have prior packages as well that I couldn't use and they won't let me purchase any products or gift cards using the packages! I'm told I have 90 days to use all of my 10 packages or gift them to people for an additional cost. They're holding onto over $600 and no refund! Scam artists alert.
In the past few times going, wasn't truly happy leaving. Always felt like I was being pushed (I'm a member) to buy more and more. Deep tissue is this much etc. Dahlia is a little fire cracker and funny to boot! Great massage and will be going back more often now. Tell her thanks!
My husband and I had a wonderful first time experience! So much so that I became a member. Giselle and Eugenia were awesome , I actually fell asleep from being so relaxed. The front desk staff were very pleasant. Looking forward to my next massage 😊
always a nice experience. Jen K. has definitely made a positive change in my skin. I even get compliments on my complexion.
Frequently asked questions about Hand & Stone Massage & Facial Spa, East Windsor, NJ
How is Hand & Stone Massage & Facial Spa, East Windsor, NJ rated?
Hand & Stone Massage & Facial Spa, East Windsor, NJ has a 4.6 star rating with 998 reviews.
When is Hand & Stone Massage & Facial Spa, East Windsor, NJ open?
Hand & Stone Massage & Facial Spa, East Windsor, NJ is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com