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Hampton Point Apartments
- Residential Leasing
- Colesville, MD
About this business
Hampton Point Apartments are located in Silver Spring, MD and offers a selection of one and two bedroom apartments for rent. You will find premium finishes are the standard at Hampton Point which include light maple cabinetry, brushed nickel accents, and washer and dryer in every apartment. Some homes boast unique features such as wood burning fireplace, vaulted ceilings and relaxing courtyard views. Our clubhouse offers a business center with three PC stations, free Wi-Fi and coffee bar. The swimming pool with sundeck seati... read more
Location details
3340 Hampton Point Dr, Colesville, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Tour was amazing, Team was great I came in last minute for a tour and was greeted with kindness and care the leasing agent sat with me and went over my wants and needs in my ideal home and also gave me a lot of good information to make a conclusion on what would be good for me
Business response:
Thank you so much for your great review! We appreciate your taking the time to provide your feedback, and are glad to hear that you've had such a wonderful experience so far. If there is anything we can do, please feel free to call or stop by our office.
Leasing Agent?? Apartment searching is very exhausting. Good Leasing agents are important because they are the face of the property. I really liked the photos and the amentias that are offered but after speaking with leasing agent I'm not sure about this property. I spoke with leasing agent and was turned off as she was eating while speaking, which is very unprofessional. I started to ask questions about the availability, there seemed to be a language barrier as she could not clearly provide available dates. Overall, the cal... read more
Business response:
Thank you for taking the time to rate our community. We are sorry your experience did not meet your expectation and would like to know more about your experience. Please reach out to us at hamptonpointmanagers@wpmllc.com. We look forward to speaking to you and hope to be able to welcome you home to our community!
Poor Communication and Management Worst experience trying to get an appointment and updates on the apartment. Worst experience.
Business response:
We truly appreciate your feedback and value your interest in our community here at Hampton Point Apartment Homes. We have escalated this matter to our Management Team for review, as we would like to gather more details about your experience and work towards a positive resolution with you. If you would be willing, please reach out directly at (800) 861-3719 to discuss these matters. Thank you for taking the time to leave us your review. We look forward to hearing from you, and we hope you choose to call our Eagle Rock Communi... read more
Hard to Get a Tour Appointment I’ve been trying to schedule a tour here for 3 days to no avail. On the first day, I tried calling the office directly to set up a tour (there is no clear way to schedule one on their site but there *is* a leasing office number prominently placed). The leasing office explained that they actually have an outsourced, online system that controls the scheduling, and they claim they aren’t able to control it. I found the link and booked my appointment; the system prompts you to wait 24 hours for a c... read more
Believe the reviews, management is horrible! It seem they love to make you drive to see them for no reason, only to waste time and gas. As most reviews say, management and communication is horrible. I made an appointment through their call center to tour a 2 bed, I drove 60 miles to tour the property, but was told me they had nothing for me to view; moreover, they have availability coming up in 3 months that I can apply for (why would anyone waste money on a “maybe I’ll like this place” scenario?) or if I wanted to tour a 1 ... read more
Business response:
We truly appreciate your feedback and value your interest in our community here at Hampton Point Apartment Homes. We have escalated this matter to our Management Team for review, as we would like to gather more details about your experience and work towards a positive resolution with you. If you would be willing, please reach out directly at (800) 861-3719 to discuss these matters. Thank you for taking the time to leave us your review. We look forward to hearing from you, and we hope you choose to call our Eagle Rock Communi... read more
Waste of Time, Energy, Money - and I Haven't Even Moved in Yet! I want to start by saying I have never taken the time to write a negative review, only ever having taken the time to write positive reviews. That being said, my experience at Hampton Point was so unbelievable, I felt it was my duty to warn others. I visited Hampton Point Apartments twice - once on a Tuesday and once the following Friday - both times was a 5-hour roundtrip drive from Philadelphia, PA to Silver Spring, MD. The first day we arrived and had to wait ... read more
DO NOT MOVE HERE I moved here on 11/1/18 & there's been nothing but issues. I have roaches in my apartment which is very, very nasty. I complained about the broken down stove that no one has replace. My bathroom sink has rust and mold around it. When I turn my heat or air on it sounds life the unit is going to break down. The apartments are not insulated. The winter time it's very cold even when the heat is on. My electric bill comes in @ 300 a month. I'm so pissed off I moved here. Please please save your money and don't mo... read more
DO NOT MOVE THERE! I am not sure where to start...management is absolutely HORRIBLE! We moved to this community in November...in November/December we had mice in our apartment and we were doing our best to catch/trap them. Fast forward to december - we had bed bugs. There was a preventative maintenance done but no bed bug treatment because despite the bites being shown on our skin and our complaints, the pest control folks they were dealing with did not find any bed bug evidence. We were asked to provide a picture of any evi... read more
Avoid at all cost Please look elsewhere. Avoid this apartment like a plaque! U will thank me later.
Business response:
Thank you for reviewing. We're disappointed to see you are underwhelmed with our community. If you have any suggestions for how we can improve, we're all ears. Feel free to call or come by the office to share.
Frequently asked questions about Hampton Point Apartments
How is Hampton Point Apartments rated?
Hampton Point Apartments has a 2.8 star rating with 171 reviews.
When is Hampton Point Apartments open?
Hampton Point Apartments is open now. It will close at 6:00 p.m.
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