This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Hampton Inn Utica
- Hospitality
- Utica, NY
About this business
Location details
172 - 180 N Genesee St, Utica, NY, 13502, United States
Get directions
I've stayed at Hilton and Hampton Inn all around the country. This room was filthy. I'll never stay here again. You are greeted by a pile of rotting cigarette butts at the entrance. The room was ok at first glance but further inspection revealed it to be disgusting (see photos)
DATE OF STAY: 11/7/25. This property is absolutely filthy and deplorable. After speaking with the general manager, Tori, it is clear as to why the property is deplorable, not only is she not proficient in what is expected on her property, but she also does not follow up with regards to complaints regarding the property. I submitted these pictures to Jessica, at the front desk, on 11 seven 2025, she called someone to Come and rectify the situation, that rectification included, sending someone with a spray bottle with bleach a... read more
Average or slightly below Hampton standard. Room needed shampoo and conditioner. Had to ask for coffee; only decaf available. Oatmeal was cold.
SAFE SPACE IN UTICA
Frequently asked questions about Hampton Inn Utica
How is Hampton Inn Utica rated?
Hampton Inn Utica has a 4.1 star rating with 708 reviews.
When is Hampton Inn Utica open?
Hampton Inn Utica is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com