Hampton Inn & Suites Springfield/Downtown

Letty R 

on Google

2 weeks ago

Very welcoming and convenient location. Rooms were spacious and clean. We had 2 rooms for a graduation. I rented a scooter that was delivered and picked up at the hotel with no issues. There was one thing i didn't like, the doors don't shut behind you. You have to make sure to pull or push to shut them closed, securely. Aside from that, the staff, Kennedy especially, were so attentive and kind that I almost forgot about it. 

Robbie Phillips 

on Google

3 weeks ago

Typical hotel room. Was super annoying when you’re woke up at 12:30am to loud people in the hall across from your room. Called the from desk and someone eventually came up. I pointed out the room and then watched from my room as the hotel person barely knocked on the door didn’t get a response after three mild attempts and walked away! I figured this would happen so close to a casino but was hoping maybe not. The area is pretty run down too. Only stayed here because we had a sport tournament close by. 

Angela Miner 

on Google

a month ago

The tile above the shower curtain rod was broken and the hotel tried to blame for me breaking it. I do not recommend this hotel. The staff is okay. Some are better than others. The room service is every other day and the only thing they do is exchange towels. Don't waste your money