Hampton Inn & Suites San Clemente

Reza Sade 

on Google

6 days ago

Terrible customer service and very old and unkept hotel room and hallways. I reserved an ocean view room and they gave me a room with view of their parking lot. Upon my arrival in the room I let them know that the TV wasn't working. They came up twice to fix it, the second time with the manager, whom told me that she would be back in a few minutes and to leave the door open. After 2 hours I called the front desk and they said that the manager had gone home for the day and someone will come early in the morning to fix the TV.... read more

Michael Fanning 

on Google

2 weeks ago

Arrived at 9 PM to be told our room had been cancelled and given to someone else. I showed the check-in attendant out itinerary, which showed no cancellation. We were told our room had been taken, and there was nothing that could be done. We were offered either a room with two full beds, or a limited mobility room. I asked for the room with full beds. I was given the limited mobility room. Once we got into the room, we realized we had not been informed the A/C was broken. The room fluctuated between 75-80 degrees no matter h... read more

aditya Bajaj (Plates And Barrels) 

on Google

a month ago

Incredible, kind, and skilled staff. Very nice clean hotel and lobby. Breakfast lady was very hard working and keeping the place tidy and shiny. Reception staffs (Pipasya) were very understanding, helpful, offering advise about local places, and generous. Greatly appreciated and highly recommended!