Hampton Inn & Suites Rochester/Henrietta

Ride With Me 

on Google

a day ago

Nice rooms but had obnoxious banging at 730 am and they said they would compensate with points for another stay and never went through. They could not provide any refund due to paying in cash.. 

Lexi 

on Google

3 days ago

Stay was okay ,front desk seems to have alot of drama ,breakfast seems great ,very kind people lady names Sofia running breakfast and she was amazing everything was fresh and cooked great ,she stayed on top of everything to make sure everything was stocked or if anything was needed bed were comfortable blanket was not as clean as I thought 

Taj S 

on Google

6 days ago

Horrible experience. Booked through Expedia which did not indicate anywhere that this hotel was under serious construction with many amenities unavailable. The room itself was decent, but everything else was bad to terrible. The breakfast area was relocated to a small room and with limited items, many of which would quickly run out and not be replenished. The entire main lobby was off limits, only one working elevator which was really slow and obviously busy, no gym access, no pool access, dust everywhere and contractors wor... read more

Arielle Klein 

on Google

a week ago

I planned to stay at this hotel over Thanksgiving. The first night my 5 year old was sick. Then I found out that most of the amenities were NOT EVEN AVAILABLE including the pool which was a must have for my kids (as advertised). The floor was completely ripped up, and dust everywhere. I did not feel comfortable bringing my 5 yr old or 1 yr old to that environment. We called in and they said they couldn't provide any payment back and to call the third party booking. Priceline told us they had to call the hotel, and that the h... read more