Hampton Inn & Suites Mount Joy/Lancaster West

Mytyl Cross-Hutchinson 

on Google

a month ago

Arrived to a less than acceptable room. The furniture is worn and stained, the carpet is pulling up from the floor. I can’t make out the smell. Im here on a corporate stay, so I didn’t have much choice in hotel- but will absolutely not let our booking team book this hotel again- too many other choices in the area. 

Rick Shilt 

on Google

a month ago

The mattress in our room 432 was worn out and caused us to lose sleep! It dipped down in the middle. We told the front desk when we left and she said she would have housekeeping check it. 

Rogue Dom 

on Google

a month ago

Was here for work so I didn't stay in a room. But the staff is great and there are so many food options nearby that I'm always impressed with the area. Definitely recommend. 

Robert Merkle 

on Google

a month ago

The hotel has some strong points but also clear areas for improvement. What’s great: Gym is solid — good lighting, high ceilings, rubber flooring, and weights with benches all in good order. Whirlpool is excellent: hot, strong jets, perfect for relaxing after a long day. Parking is free, safe, and plentiful. Spacious rooms with comfy beds make for a good night’s sleep. What needs work: Only one of the three treadmills works (one shows “Error 15” and one won’t incline). The entertainment screens on the treadmills are dead, an... read more