Hampton Inn & Suites Legacy Park-Frisco

Kelsey McCoy 

on Google

3 days ago

If I could give zero stars, I probably would. The room was great, and the hotel itself is clean and nice. As far as customer service, the woman that checked us in tonight was the most rude person I have met!! I drove 4 hours and got in late (9pm) the lady was on her phone instead of waiting on me, scrolling on her phone while checking me in. When she was telling me where the elevators were, she talked so fast you couldn’t understand her. Then, we go down to grab drinks, waited because she was not at the front desk, said hell... read more

Bo Epting 

on Google

a week ago

This was the worst hotel I’ve ever stayed at. The bathroom was dirty, with stains throughout, and the shower looked unclean and poorly maintained. The complimentary breakfast was so disappointing that I ended up walking a mile to find a decent meal elsewhere. Throughout the night, guests gathered near the elevator talking loudly, making it difficult to get any rest. To make matters worse, while in the lobby I overheard a guest loudly bragging on a phone call about taking money from someone, which created an uncomfortable atm... read more

Afsar Zaman 

on Google

2 weeks ago

* Beware: Fraudulent charges and lying management** Avoid this Hampton Inn. My friends recently stayed here and were subjected to some of the most unethical billing practices I’ve ever seen in 12 years in the US. They checked out completely on schedule, yet the hotel kept charging their card. When questioned, management made up a string of conflicting lies. First, they claimed housekeeping saw luggage and "assumed" they were extending. Then, they claimed my friend left but came back late for her bags and slapped her with a $... read more

Rehan Farooqi 

on Google

3 weeks ago

Very reasonably price and very clean rooms...