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Hampton Inn & Suites Chesapeake-Square Mall
- Hotels
- Chesapeake, VA
About this business
Location details
4449 Peek Trail, Chesapeake, VA 23321, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Typical Hampton Inn, nothing special but our room was clean and had everything we needed. The best part of this hotel is the staff. We had some issues at checkin (due to a mistake on my end) and Terry at the front desk was super helpful and was able to get everything resolved. Honestly saved the day! The other front desk agents were also super nice and helpful. We would definitely stay here again.
I stayed here last night. This morning I came to notice that my door would open and close without needing the key. When I informed Cynthia the front desk manager. She sent one of her housekeeping staff to confirm the doors malfunction. When her staff returned she said that "oh all you have to do is slammed the door good and hard and it will shut for you". When I began to show dissatisfaction in her response, Cynthia became uncourteous. The establishment was not that bad, everywhere has problems. But poor customer service is ... read more
This place is an absolute dump! I let the front desk know there was no hot water, and they did a late cancellation and charged me for the room. Sink leaked all over the floor, mold in the bathroom, and extremely bad smell.
Frequently asked questions about Hampton Inn & Suites Chesapeake-Square Mall
How is Hampton Inn & Suites Chesapeake-Square Mall rated?
Hampton Inn & Suites Chesapeake-Square Mall has a 3.6 star rating with 891 reviews.
When is Hampton Inn & Suites Chesapeake-Square Mall open?
Hampton Inn & Suites Chesapeake-Square Mall is open now. It will close tomorrow at 12:00 a.m.
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