Hampton Inn & Suites Boston Crosstown Center

Ariane R 

on Google

5 days ago

I stayed at this hotel for two nights and was very pleased with the cleanliness and wonderful service. The presence of security guards at all times is also reassuring. That said, guests should be aware that the surrounding area at night can feel unsafe due to a visible presence of individuals under the influence. Overall, the hotel itself is excellent, but the neighborhood at night may not be comfortable for everyone. 

Anne Shurlock 

on Google

a week ago

In an absolute victory for market capitalism this hotel cost us five arms and two legs, only for us to discover it is situated across the road from a busy hospital and a homeless shelter. Prepare yourself for the sirens, medi-vac helicopter landing in the night, and desperate sad souls staggering around outside like zombies. Once you've got over that shock (and realized you're only a block away from better things) you can then take stock of the tired, musty rooms and shabby service. Honestly I have stayed at places ranging f... read more

Lane M 

on Google

2 weeks ago

They fraudulently overcharged me and deliberately caused damage to my vehicle. Sad experience for a diamond member. Not what I expected from any Hilton property. 

Natalie 

on Google

2 weeks ago

I wish I could give zero stars to the location. Right by the hospital and homeless/ mental Health facilities. So unsafe with homeless and addicts screaming in the streets and begging. So bad that we decided to not even stay there for the two nights we booked. We lost our money and ended up paying almost $1000 to stay someone where safe, but there was no way we were going to risk our safety to stay there. Constant sirens from being right next to the hospital would've made it impossible to sleep. Armed guard in the lobby as we... read more