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Hampton Inn Spearfish
- Hotels
- Spearfish, SD
About this business
Welcome to the Hampton Inn Spearfish Hotel near Black Hills National Forest. The Hampton Inn hotel is ideally located in the scenic Black Hills of South Dakota, just three miles from Black Hills State University and one mile from Black Hills Forest. The Hampton Inn is minutes from the High Plains Western Heritage Center Matthews Opera House, Spearfish Canyon. Known as the Queen City, Spearfish is surrounded by three mountain peaks: Lookout Mountain, Spearfish Mountain, and Crow Peak (which form a crown circling the city). Mo... read more
Location details
240 N 27th St, Spearfish, SD 57783, Spearfish, SD, 57783, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We are Hilton Diamond members and have stayed at many Hilton properties, but this experience was far below the standard we expect. We pre-booked, checked in, and selected our room through the app as usual, but our digital key never arrived. When we got to the property, no one greeted us, and we waited quite a while before finally being helped. The front desk associate was rude and informed us that the room we had already checked into had been given to another guest. We were reassigned to a different room, which was disappoin... read more
The TV service was horrible: channels did not match the guide, and how can you NOT have Fox News, the #1 news channel. Breakfast did not meet out expectations of what we usually get at a Hampton Inn, had to go to the Original Spearfish Breakfast restaurant. Room was clean, a plus. Not coming back ever to this hotel.
The evening manager and lady at the front desk were next to worthless and nonexistent! We had to go back into their office to find them to check in. I personally witnessed this with several other guests through out the evening. Completely unacceptable for a Hampton
The front desk experience is probably one of the worst I have experienced from a hotel in a long time. No greeting, no hello. Instead, you are met by a scowling face and a feeling like you are interrupting them. The front desk was rarely manned. This place would benefit greatly if it just incorporated some of the basics of customer service. The facility itself is ok. Generally clean. The breakfast was adequate (not great). My air conditioner worked but it leaked water on the carpet. Overall, I would look for another hotel wh... read more
Very accommodating to my girlfriend running marathon and giving us late checkout and coffee early. Fresh cookies when you walked in the door. Manager was even working himself and went above and beyond for a clean and refreshing stay.
Frequently asked questions about Hampton Inn Spearfish
How is Hampton Inn Spearfish rated?
Hampton Inn Spearfish has a 3.5 star rating with 380 reviews.
When is Hampton Inn Spearfish open?
Hampton Inn Spearfish is open now. It will close tomorrow at 12:00 a.m.
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