This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hampton Inn Rochester-Irondequoit
- Hotels
- Rochester, NY
About this business
Location details
1323 East Ridge Road, Rochester, NY 14621, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would absolutely leave zero stars if possible. Booked for several nights and came back to our hotel room completely empty. Without a single phone call to verify information with us, they put all of our things into trash bags and cleaned the room. Not only is that an insane invasion of privacy, it is a horrible way to handle that situation. On top of that, the morning this happened, there should have been zero confusion about our reservation as we requested new sheets for the bed because they had stains and hair all over them... read more
Outstanding customer service. Keyla McFadden was an excellent Front Office Manager. Her customer service is not just skills, but a natural gift. Thank you Keyla.
Shown up 4 times to no reservations. This hotel does not do reservations at the desk so if you have an issue with your reservation there is ZERO the staff can do about it.
Not up to Hampton standards. tried to check on my rewards account but staff on the second part of the stay would not double check and I lost out on 4 nights stay corporate gave me.my points but did not credit the nights. I called to fix but only the first night portion of my stay had been corrected. Did not see that the next 4 nights of the 2 part reservation never was corrected. Cart was left in the hall for 2 nights. Front desk saw it on the first night. Breakfast did not have dinner size plates only dessert plates for bre... read more
We recently held our family reunion at Hampton Inn- Irondequoit, and we couldn't be happier with the experience. We used their meeting room for our banquet, and the service was truly exceptional. From the initial planning stages to the event itself, the staff was incredibly helpful and responsive. Keyla, was fantastic in helping us set up and provided great suggestions for the layout. The meeting room itself was spacious and well-suited for our group. The tables were arranged perfectly, and the room was clean and comfortable... read more
Frequently asked questions about Hampton Inn Rochester-Irondequoit
How is Hampton Inn Rochester-Irondequoit rated?
Hampton Inn Rochester-Irondequoit has a 3.9 star rating with 915 reviews.
When is Hampton Inn Rochester-Irondequoit open?
Hampton Inn Rochester-Irondequoit is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com