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Hampton Inn Brockport
- Hotels
- Brockport, NY
About this business
Location details
4873 Lake Rd N, Brockport, NY 14420, Brockport, NY, 14420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk lady Cassandra was very rude.. never I’m gonna stay my friends or family… have to put front desk people with more education
EDIT: See Response Below from Management.1) I am not Greta-that's my sister- who was also screwed out of a room! 2) Kim lied and said people were notified. WE WERE NEVER NOTIFIED. I Have phone records to prove it! If I could rate this "hotel" zero stars I would. We booked a room on 1/6 under a wedding block for the night of 1/31. When we arrived on Saturday 1/31 at 1:45 (early for 3pm check in but just to see if rooms were ready) we were told the hotel overbooked for the night and we had no rooms. No room. Nothing. After get... read more
Booked two months in advance... Told us they were overbooked when we arrived. No room, No phonecall ahead of time. Garbage. Stay away. Currently getting changed in the lobby bathroom so I'm not late for a wedding.
Stayed here this weekend. It was great, was ready to switch to use it permanently. After hearing about how Hilton is treating Federal agents and ICE, hell no. The whole leadership of Hilton that allowed this needs to be fired. Updating review now that the franchise responsible has been removed from Hilton.
The staff here took such great care of us. Breakfast was great, everything was super clean and there were nice little touches to spoil guests all day including mini marshmallows for hot chocolate. We never sleep well in hotels but something about the beds and room had all 5 of us sleeping great.
Frequently asked questions about Hampton Inn Brockport
How is Hampton Inn Brockport rated?
Hampton Inn Brockport has a 4.4 star rating with 647 reviews.
When is Hampton Inn Brockport open?
Hampton Inn Brockport is open now. It will close tomorrow at 12:00 a.m.
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