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Hampton Inn Boston/Peabody
- Hotels
- Peabody, MA
About this business
Location details
59 Newbury Street - Route, US-1, Peabody, MA 01960, US-1, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is currently under renovation and has been since November, 2025. I would call to see if it's still on-going before booking as I suspect it will be another 6 months or so until it's done. I would avoid it until then. There is no breakfast service, pool or many other amenities. This is a 6 floor building and currently only the top 3 floors were renovated. I stayed in a renovated room, which was about average, but the elevators, lobby and exterior were disasters. Construction begins at 8 am so if you do stay here you... read more
This was my go-to when visiting my home town or surrounding area; I will need to find something else. There was significant construction work going on, which I wasn't told about until after booking. The hotel feels old and not well maintained overall. Elevators jerk and jump and make noises that nobody should be hearing. Paint is peeling, toilet seat installed crooked, and holes in walls with blue painters tape covering them. Not the fault of hotel directly, but digital check-in and checkout failed, for some unknown reason i... read more
It was clear that neither room was fully cleaned. Our mini fridge didn't work so they sent someone in with a different fridge that is still sitting in the middle of the living area. When we arrived there was also poop residue in the room next to us which we also rented. Breakfast ran out of food
This place is a terrific value for its location (though sometimes the traffic noise is a bit much), but the real win is the front desk attendant named Mark. That guy is friendly, so extremely helpful, and genuinely gives off that truest hospitality vibe! I will definitely stay there again as long as I know Mark is working—he was so gracious and kind. I know that’s not always a reason to choose a place to stay, but he treated us like family and honestly that’s rare these days. Wish I caught his last name to send a note to the... read more
One star because they don’t have zero. The worst service I’ve ever received from the hospitality industry. This has always been our “go to” hotel when we’re in the area for travel or pleasure. Never again. Yasmina was so rude and unprofessional. Her responses (and tone) made it clear that she was unwilling to listen or problem solve the situation. She lacked kindness and empathy. This was a significant customer service failure for Hilton.
Frequently asked questions about Hampton Inn Boston/Peabody
How is Hampton Inn Boston/Peabody rated?
Hampton Inn Boston/Peabody has a 4.1 star rating with 1,128 reviews.
When is Hampton Inn Boston/Peabody open?
Hampton Inn Boston/Peabody is open now. It will close tomorrow at 12:00 a.m.
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