Hale's Heating & Cooling

Julie VanZandt 

on Google

3 days ago

UPDATE: My newest unit put in August 4th was either a faulty part or faulty install. Nevertheless it was wrong but no one at Hales is apologizing for how I was treated during this. Annie labeled me a problem after I called the weekend of the 9th to say there is a problem. Got extremely upset with me on the 15th after I left 3 messages and my patience had come to an end. Come to find out I was right, again. My “new” unit was almost out of refrigerant. It’s now a full week since that was discovered and still zero contact from ... read more

Andrew McGuire 

on Google

4 days ago

Been doing business with Hales for years both for my home and business and I can’t recommend them highly enough. They are on time, courteous and professional every time. If you’re looking for a heating/cooling company in the Kansas City area this one is great. Latest service was with Josh Fangman and he lived up to what I have come to expect from Hales. 

Kenneth Lingenfelser 

on Google

a week ago

Josh was very respectful and friendly. He was very informative and helpful went out of his way to help me and teach me the right way to keep everything working the right way. I would recommend Josh and Hales heating and cooling to everyone I know in a heartbeat. 

Julie VanZandt 

on Google

a week ago

For now I have to change my review. If it was based on “nice” they would absolutely get a 5 star. But my house does not cool on how nice they are. Had a 3 1/2 ton unit. They insisted a year ago I only needed a 2 1/2 ton for a 1800 sq ft home (that’s main level sq footage only, I have a full finished walk out basement). Their own rep that decides how big of a unit came back out and said “Now remember you need 4 floor registers per ton and you only have 10. I have 15 on the main level, 15! They miscounted by 5. Still didn’t wa... read more