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Hales Corners Heating and Air Conditioning

4.2

About this business

Family owned business since 1955. Includes all HVAC repairs and services. 

Location details

10700 W Parnell Ave, Hales Corners, WI, 53130, United States

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4.2150 reviews
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Shirley R.'s profile image
Shirley R. 
3 years ago

Do NOT hire this company if you are looking to have permits pulled for your job! I had a furnace and ac installed end of September 2021. When I received a quote from Scott, the owner, I expressed to him how important it was to have permits pulled as I was considering selling my house in the following spring. I was advised by the real-estate agent that was working with me on selling the house, just how important the permits were. Scott promised me that permits would be pulled, however, within a few weeks of no one coming out,... read more

Business response:

SHE IS UPSET ABOUT A PERMITS IN CITY OF WAUKESHA WHICH WE WE DID SEND IN AS ALWAYS. THEY DECLINED OUR PERMIT DUE TO COVID 19 WE WERE NOT NOTIFIED OF OUR RENEWAL THAT WE HAVE HAD SINCE ****. IT LAPTSED do to a new rule put in PLACE by CITY WAUKESHA SO NOW WE NEED TO BE RE CERTIFIED WHICH IS AN OPEN BOOK TEST BASICALLY.. WE SCHEDULED IT FOR 1/4/ 2022. THE ***** CAME DOWN WITH COVID AND COULD NOT ATTEND. WE ARE RESCHEDULED MARCH OF 2022. THE CITY IS AWARE OF OUR PERMITS ON HOLD THERE 39 OF THEM AND THEY WILL GET REPROSSED SHE H... read more

Allen W.'s profile image
Allen W. 
3 years ago

Great experience! We received a prompt and thorough inspection of our old furnace. We received a fair and reasonable quote for a new one. In a weeks time, the technicians arrived and installed a new unit. Friendly service. Knowledgeable. Highly recommend. 

JEFF H's profile image
JEFF H 
4 years ago

I WAS WITH OUT HEAT ON 12/ 31 I CALLED HALES CORNERS HEATING AT 12:30 AM THET SENT A TECH OUT WITH IN AN HOUR THEY HAD THE PART ON THE TRUCK AND HAD US UP AND RUNNING WITH IN A FEW MINUTES.THANK YOU FOR QUICK AND PROMPT SERVICE.. I WILL RECOMMENT TO ALL THAT I KNOW THANK YOU AGAIN! JEFF R. 

Herb R.'s profile image
Herb R. 
4 years ago

I left a 1*review because you have to leave at least one in order to leave a comment. I brought my home in 2015. It had a boiler system which I saw had a Hales corner heating and air conditioning sticker on it. I contacted the company and purchased annual maintenance packages. Because I was familiar with this company because they came out to service my broiler I decided to give him a call to fix and air conditioning problem I had. They came out to my house and diagnose the problem as a clogged drain which triggered a sensor ... read more

Business response:

FIRST THIS CUSOMER CALLED ON 93* DAY HIS UNIT IS IN THE ATIC WHICH WAS OVE 190 DEGEREES UP THERE. HE TRYIED FIXING IT HIMSELF.. MY TECH WAS UP THERE IN THE HEAT FOR THREE HOURS. HE APPROVED THE WOR AND HIS MOTHER WHO LIVED THERE! ONCE IT WAS COMPLETED HE REFUSED TO PAY THE BILL WE WERE STIFFED AND DID NO RECIEVE A DIME IN PAYMENT. WE GOT HIM UP AND RUNNING ON THE HOTTEST WEEK OF THE THE YEAR. AND HE DOES NOT WANT TO P[AY THE BILL. THE AIR HANDLER AND CONDESOR ARE OVE 25 YEARS OLD. WE INSTALLED THE BOILER FOR THE PREVIOUS OWN... read more

Roger H's profile image
Roger H 
5 years ago

I called this company on a sat. requesting service on a furnace that was not working. I was quoted a service call charge of $189.99, I thought that was excessive, but being without heat on a cold day, I agreed. The service man came and installed a part. This is where I have a complaint, the part cost $316.83. I thought that this was excessive at the time, but what could I do. He had me, it was cold in the house, and I needed the heat. ( the service man was there for 32 min.) Since then I have checked at other heating places ... read more

Business response:

THIS WAS AN AFTER HOURS CALL THE CUSTOMER WAS TOLD THREE TIMES IT WAS 189.99 TO COME AND PLUS REPAIRS AND REPAIRS WOULD BE AT OVER TIME COST. IT WAS A TENANT OF HIS AND HAD TO HAVE SOMEONE OUT. I ALSO TOLD HIM ON A 22 YEAR OLD FURNACE THAT WE MAY NOT HAVE PARTS AND THAT THE FURNACE WAS BEYOND ITS LIFE. HE WANTED SOMEONE OUT ANY WAY. IT TUNED OUT IT WAS AN IGNITER. THE TECHNICIAN GAVE HIM THIS PRICE AND SHOWED HIM RIGHT ON HIS I-PAD THE COST. HE SAID DO THE REPAIR. HE GOOGLED THE PRICE OF AN IGNITER ON HIS PHONE AND SAID HE C... read more

Phil K's profile image
Phil K 
5 years ago

Buyer beware when dealing with this company. A year after HC installed the system, in April of 2019, a tech did the annual checkup stating that the system was operating properly. We signed a service contract for $633.00. In July a tech came out because the system was not cooling. He added 3lbs of freon 410a for $193.04. This was shocking. I was told by the tech and Scott the owner that the computer had these prices. When I contacted other AC cos. they couldn't believe it either since they only charged $45/lb. I got a refund.... read more

Frequently asked questions about Hales Corners Heating and Air Conditioning

How is Hales Corners Heating and Air Conditioning rated?

Hales Corners Heating and Air Conditioning has a 4.2 star rating with 150 reviews. 

When is Hales Corners Heating and Air Conditioning open?

Hales Corners Heating and Air Conditioning is open now. It is open 24/7. 

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