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1714 Massey Blvd, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
no gimmicks or stereotypical salesman pitches. they didnt burry me with numbers and paperwork. the buying process was simple, easy and to the point. hunter was great during the whole deal and overall did a great job. also need to mention that i was impressed when hunter called the dealership owner on a saturday afternoon and he picked up the call and talked with us for 10 minutes or so.

We had a very bad experience with these guys. Very unethical. Beware!
I was on the road and my tire pressure lights came on, I had just passed by my Dealership(Mathieu Ford) and turned around and went to service and asked if they had a air hose, He smiled and said Nope! Then said pull your car to the bay door, I did as he asked and right then they filled all 4 tires that were all down to 28 Pressure! I thought it was just one tire! They filled all 4 and I drove away! Mathieu Ford is the best for any service or emengency! The Best! Thank you Service!
Jim Schmidt Ford operates like I wish more businesses would! So very friendly and kind! Their service department is top notched no one can beat them in this area. They are so knowledgeable and kind The office staff is always so friendly this is one business I don't mind visiting. Lovely waiting area, they make sure you are comfortable if you have to wait on service. Thank you to all the employees of Jim Schmidt we sure appreciate you!
If your first available service appointment for a warranty repair is over a month away, HIRE SOME MORE PEOPLE!
Outstanding Experience at New Holland Ford! I recently purchased a vehicle from New Holland Ford and couldn’t be happier with the experience. My sales person, Shane Hymen, was absolutely fantastic. From the moment I walked in, Shane made me feel comfortable and supported. He wasn’t pushy at all—just genuinely helpful, knowledgeable, and patient. When I had concerns about potential issues with the vehicle, Shane stood behind me 100% and made sure everything was addressed. What truly set this experience apart was the involve... read more
Mobile service has no consideration for a customers time. Took the day off and after J Allen confirmed my appointment a dozen times via text, email and calls they never showed up to do the recall work that had been scheduled weeks in advance. There answer was to set up another appointment. Yeah right like they are going to waste my time a second go around. I’ll take my business elsewhere. I’d leave no stars if that was an option.
just got my second car from Sharon. Very helpful and informative! Highly recommend Sharon!
Used truck was not serviced prior to being placed on the lot for sale. and sales person was evasive. Salesman told me the truck was purchased from them originally, but I found history it was not. Said they did a 150 point inspection but would not provide the documentation. I found several personal items belonging to the previous owner, but salesman didn't care. Overall, a typical lying sales guy and un-reputable dealership. Truck had lots of damage and flaws. Lesson: don't trust Bates, tell salesman to get lost while yo... read more
Hagerstown Ford has a 3.5 star rating with 119 reviews.
Hagerstown Ford is closed now. It will open on Monday at 9:00 a.m.
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