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1714 Massey Blvd, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was quoted $1200.00 to replace 8 plugs and coil paks in my mustang. I recieved a call informing me that the tech broke 4 of the plugs. They charged me another $339.00 to get the broken plugs out. So bill should have been around 1500.00. To add injury to insult, after 4 calls to the service manager, he has refused to call me back to discuss the problem. Do not take your car here. Worst customer service that I have ever experienced. Final bill to get our car back, $1801.00 resulting in $600 over quote. Again, do not go here!... read more
On 5/23/25 I took my 2003 ford ranger on for a oil change and coolant flush. After i left i decided to look under the hood to see the new coolant in the over flow tank and their was not any in it. I went back and brought it to the service manager attention (Danny) and he had a technician pull it into the garage to fill it. They gave me my truck back and the next stop I made i noticed there was coolant dripping out of the side the over flow tank was on. I went back to hagerstown ford again and talked to the service manager an... read more
Made 830 appointment for oil change, and was out before 930. Great customer service!
Great people to deal with
Took my car in for maintenance they did a good job the was super friendly and explained everything they did
Hagerstown Ford has a 3.6 star rating with 118 reviews.
Hagerstown Ford is closed now. It will open tomorrow at 9:00 a.m.
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