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Hackensack University Medical Center Urology
- Urologists
- Hackensack, NJ
About this business
Location details
360 Essex St, Hackensack, NJ, 07601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Megan Devlin was great! She was thorough and explained all the steps
absolutely trash healthcare service. communication within their system is totally broken. jovie (nurse) and moira (front desk) are particularly impatient and useless. wouldn't trust them with a coffee order to be honest.
I’m very disappointed with the service at Hackensack Hospital. I called to confirm my dad’s appointment and provided both his and my information. The person I spoke to asked for all the details, only to tell me afterward that she couldn’t help because it had to be done by my dad himself. If she had told me that right from the beginning, I would have completely understood. But instead, she wasted time and made the situation more frustrating than it needed to be.
One day, nurse kept me waiting for 30min, until 5pm, she was doing her coursework. Another day, I was delayed by Uber for 30min, arriving at 5pm, the nurse cancelled my appointment and I had to go back home! In freezing cold weather. How come they expect the patient to wait for 30min to do their coursework, yet they are not willing to do the same for patient?
From the moment we walked in, the front desk staff member, Yildis Campos, was extremely rude. We were late due to school traffic, and while I acknowledged that it was our fault, she was very snappy about it. I politely suggested if we could reschedule for a later time if this was causing a big issue for her, but despite taking us in, her attitude was unprofessional and made my whole family very uncomfortable. Throughout the visit, she rarely answered our questions properly and showed no professionalism. One of the worst mome... read more
Frequently asked questions about Hackensack University Medical Center Urology
How is Hackensack University Medical Center Urology rated?
Hackensack University Medical Center Urology has a 2.1 star rating with 34 reviews.
When is Hackensack University Medical Center Urology open?
Hackensack University Medical Center Urology is closed now. It will open at 9:00 a.m.
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