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Hackensack Medical Center

4.0

About this business

Location details

170 Prospect Ave, Hackensack, NJ, 07601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.089 reviews
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Sandy Theran's profile image
Sandy Theran 
on Google
3 days ago

Please attend the phone calls, I never received the medical record of my child , you said you sent it through mail ,it never arrived,my question now for you is .. where is my son’s medical information? no one knows… be careful …that is part of “HIPPA” do you know that term? I hope nothing happens” , at least send the information to my child’s Neurologist directly or she will ask you for it … that is your responsability . Please be more professional.. I am not sure what Happened …but I called several times to follow up on a c... read more

Hans-Jurgen Lehmann's profile image
Hans-Jurgen Lehmann 
on Google
a week ago
Sandy Theran's profile image
Sandy Theran 
on Google
2 weeks ago

I am not sure what Happened …but I called several times to follow up on a copy of a medical report that Requested for my child and this document never arrived to my house.. according the lady from the front desk they sent it but two weeks have already passed . I am disappointed… please don’t play with my time . No good customer service over the phone .. I called a couple times to request a copy of a report from a previous visit of one of my Childs and the operator didn’t show appropriate customer service skills, please be mo... read more

Sandy Theran's profile image
Sandy Theran 
on Google
3 weeks ago

No good customer service over the phone .. I called a couple times to request a copy of a report from a previous visit of one of my Childs and the operator didn’t show appropriate customer service skills, please be more client oriented, be more patient, show more love for what you do. 

Timothy Dingman's profile image
Timothy Dingman 
on Google
4 weeks ago

the "front office" is communicative and efficient. Dr. Goss has, not only, excellent medical acumen but is empathetic, communicative and is proactive in planning care and explaining options for case management and sets realistic goals for somewhat aged patients like me 

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Frequently asked questions about Hackensack Medical Center

How is Hackensack Medical Center rated?

Hackensack Medical Center has a 4 star rating with 89 reviews. 

When is Hackensack Medical Center open?

Hackensack Medical Center is closed now. It will open tomorrow at 9:00 a.m. 

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