This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
H-E-B Pharmacy
- Pharmacy
- Austin, TX
About this business
Location details
6001 W Parmer Ln, Austin, TX, 78727, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I came in on a Saturday to fill a prescription, and even though my insurance is valid, the pharmacy couldn’t get it to go through. They claimed my policy showed an incorrect date of birth or didn’t list me as the primary, both of which are untrue. There was no line and no sign that they were busy, yet instead of taking a few minutes to resolve it, they refused to call the provider help line that my insurance later confirmed is open on weekends. I was simply told my only option was to pay out of pocket. When I followed up wit... read more
I came in on a Saturday to fill a prescription, and even though my insurance is valid, the pharmacy couldn’t get it to go through. They claimed my policy showed an incorrect date of birth or didn’t list me as the primary, both of which are untrue (checked w/ insurance). Instead of trying to resolve the issue, they refused to call the pharmacy help line that’s specifically for provider, which my insurance later confirmed IS OPEN on weekends. I was told my only option was to pay out of pocket. When I followed up with my insura... read more
Why can’t you keep my meds in stock?
Frequently asked questions about H-E-B Pharmacy
How is H-E-B Pharmacy rated?
H-E-B Pharmacy has a 3.5 star rating with 62 reviews.
When is H-E-B Pharmacy open?
H-E-B Pharmacy is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com